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Jade S
York

Lovely place to stay

5.0 of 5 bubblesReviewed 3 Aug 2024
We had a suite on the ground floor in the annexe across the way from the small reception area. There is a lovely bar and grill on site opposite the annexe we were in but it was disappointing that it closed at 8pm (we checked in just before 8.30pm and would have liked to be able to buy some food and drink).

Our suite was amazing - so spacious, well laid-out and clean. The external door led to a decent sized well-equipped kitchenette and spacious open plan lounge with log fire and large TV. Two doors led from the kitchenette - one to a very comfortable bedroom with small TV and the other to a lovely bathroom.

The reception and office staff were very helpful and friendly. We purchased breakfast each morning at the Inn Grill - we were pleased to find that discounts are offered to senior citizens - the meal was excellent value for money with a good range of hot and cold food. We were a little surprised though that fruit juices were not included in the buffet and had to be purchased separately. The breakfast staff were lovely and friendly as well as very efficient in clearing plates and replenishing food items.

We loved staying at the Jasper Inn and Suites and would definitely make them our first choice in the future.
Date of stay: May 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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      All reviews loft room three single beds sauna and steam room on site restaurant full kitchen separate bedroom main floor breakfast buffet wood burning fireplace sofa bed quiet location town centre sitting area kitchenette skylight skiing mountains
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      3 - 8 of 2,970 reviews
      Reviewed 3 August 2024

      Did this resort inn survive the Jasperr fire? Was there in 2022 so wondering if it's still there if I decide to visit again. Thanks
      Was there in summer in a loft suite with kitchenette, fireplace etc. Loft suite was in second level but too many stairs for senior plus no bathroom on bedroom level

      Date of stay: September 2023
      Trip type: Travelled solo
      Thank Arlene C
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 26 July 2024

      When we arrived it was a very hot day. We were told that there was no AC. We were tired and hot and it was not on their site.
      The person thatcwas serving us was very rude and said in a rude manner that we had fans.
      We were not impressed or comfortable.

      Date of stay: July 2024
        • Value
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      Review collected in partnership with this hotel
      Thank proud_memere
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 24 July 2024

      Worst front desk staff ever specially the tall girl with thick accent. Forcing snd threatening to cancel right away leaving the guest without options or suggestions. First time we ever encountered such a person! Good thing we canceled the 2nd night prior to Jasper wild fire evacuation! We do hope she is ok after the evacuation though because good people always care!

      Date of stay: July 2024
        • Value
        • Location
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        • Cleanliness
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      Review collected in partnership with this hotel
      Thank leimac2024
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 23 July 2024

      Suitable for long-term living for little family, Clean, warm and convenient, a must-have for short-term travel

      Date of stay: July 2024
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank liuchuanshuai
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 23 July 2024

      Two nights without air conditioning were really difficult, and I wanted to move to a different hotel. There was no ventilation in the hallway, so the hot air didn't feel good as soon as I entered the hotel. Without air conditioners, it would be nice if a fan had something cool, but there was no way to overcome the heat with a small fan. I don't think I'll ever go in the summer.

      Date of stay: July 2024
        • Value
        • Location
        • Sleep Quality
        • Rooms
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      Review collected in partnership with this hotel
      Thank edgejhlee
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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