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496096gynm

Everything is great except the mattresses

3.0 of 5 bubblesReviewed 22 Apr 2024
Great experience and rooms are clean, cosy and full of character - unfortunately the mattresses and pillows were so uncomfortable even our children slept poorly.
Date of stay: April 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (2,957)
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Traveller rating
973
1,063
556
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145
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All reviews loft room three single beds sauna and steam room on site restaurant full kitchen separate bedroom main floor breakfast buffet wood burning fireplace sofa bed quiet location town centre sitting area kitchenette skylight skiing mountains
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63 - 68 of 2,957 reviews
Reviewed 3 April 2024 via mobile

Happy with the price I paid for the accommodation however some renovations would really help. Everything was quite old and the carpet was run down. In saying that, everything was exceptionally clean and housekeeping were wonderful and attentive

Date of stay: March 2024
Trip type: Travelled solo
Thank Y415IZmichellen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2024

Not the best. Horrible beds that felt like you were laying on concrete. The pull out bed was awful - it felt like you were laying on springs.
The kitchen is nice- but did not include a dishwasher or a place to put the drying rack! Also, very little plates are included (4).
And the tvs are old and small.
But….the restaurant is amazing!! Very happy with the quality of food there and service.
If you don’t need the loft- I’d recommend going to a hotel that’s upgraded its beds,floors, kitchens in the prior 40 years.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lovetravelling1224
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 March 2024

There are good facilities like pool and hot tub, sauna. It’s a good place to relax during the winter vacation.and the receptionist is nice and works efficiently . I highly recommend this hotel and might be staying again.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank wsun212156
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 March 2024

Had a late check in as we were travelling thru Jasper. Sad we didn’t have an opportunity to explore the resort. Food at restaurant was excellent and very large portions. Would definitely stay again. Worth the price at of peak. Bed was very comfortable. Clean rooms and nice balcony.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank v90eprdrea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 March 2024

Very nice hotel, unfortunately we had to cut our trip short due to a snowboarding accident and did not enjoy it as planned. We will definitely return. Hotel stuff was always ready to help and attentive to your needs.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank luminita8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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