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Reviewed 12 October 2017

My husband and I spent a weekend at Overlander Mountain Lodge in Oct 2016. We enjoyed ourselves so much we immediately booked a Chalet for Thanksgiving Oct 2017. Chalet #140 was perfect for our family of eight. While some people with extremely high standards would say the chalet is looking dated, our family is not concerned with the decor. Everyone in our family had a comfortable bed with all the comforts of home in a clean, well maintained chalet. I'm very particular about beds and I slept well as if I was in my own bed. We cooked a turkey for Thanksgiving and while I brought my own roaster for the turkey, the kitchen was fairly well stocked for everything else. The kitchen could use more serving/mixing bowls and pots and pans but when we found we were missing oven mitts and the coffee maker wasn't working, Overlander staff were very quick to respond to our needs. There was adequate parking for 3 vehicles and the best part was being able to enjoy the outdoors around Overlander including a trip to Miette Hotsprings. The only downside was that the dishwasher broke, but I can't fault Overlander for not getting that repaired on a holiday weekend. Overall, we had such a wonderful time that we would book this exact Chalet again.

  • Stayed: October 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Margie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManageroml, General Manager at Overlander Mountain Lodge, responded to this reviewResponded 27 November 2017

Dear Margie S.,
Thank you for the thoughtful review of our property. We are so happy to hear you came back to enjoy our fantastic views for a following year! We are very lucky to be able to offer a “home away from home” for travelling families.
We hope to have you back for next Thanksgiving!

Sincerely,
Cory LeDrew
General Manager
Overlander Mountain Lodge & Jasper East Cabins

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017 via mobile

Second time I've stayed here primarily because hotels in town (Hinton) were sold out. Was here on business trip but had plenty free time to enjoy the beautiful park. The facility is definitely not conducive to business travel- although WiFi is adequate there are no land line phones or TVs in most rooms. I stayed in the main lodge which is above the restaurant during my first stay - just last month - and found it to be more convenient than being in one of the out cabins. Staff is very helpful and friendly. Food is great - breakfast is lame but otherwise dinners are good. Views of the mountains are also great. Noise from Hwy 16 not so great!

Stayed: October 2017, travelled on business
Thank Sparky92350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManageroml, General Manager at Overlander Mountain Lodge, responded to this reviewResponded 27 November 2017

Dear Sparky92350,
Thank you for taking the time to review our property. We do ensure guests are aware that we are a limited-technology lodge, so that our guests can truly enjoy a quiet, unplugged mountain experience. While we do use the best internet provider available in the area, the mountains do sometimes make it difficult for the signal to come through.
We do apologize for the noise you experienced at night, and are happy you were able to enjoy your stay otherwise!
We hope to welcome you back a third time for a relaxing weekend getaway.

Sincerely,
Cory LeDrew
General Manager
Overlander Mountain Lodge & Jasper East Cabins

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Reviewed 4 October 2017 via mobile

Arrived at the overlander mountain lodge after a long day driving from banff along the icefields parkway. When we arrived staff very friendly and helpful with checking in. Place was quiet. If you want somewhere relaxing this is the place. We had a mountain view room which offered a great view of the mountains. We also ate with them at their restaurant, we both really enjoyed our meals and ambience was nice.

Stayed: September 2017, travelled as a couple
Thank becki29031990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManageroml, General Manager at Overlander Mountain Lodge, responded to this reviewResponded 27 November 2017

Dear becki29031990,
Thank you for your review! Our mountain view rooms are highly coveted, and offer a truly breathtaking view, which we are happy that you could enjoy. Our lodge is very proud of its quaint location nestled the mountains, and of the serenity and quiet environment that we can offer our patrons.
We hope to see you back this Winter to experience the snowy mountains.

Sincerely,
Cory LeDrew
General Manager
Overlander Mountain Lodge & Jasper East Cabins

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

The room and bed were so very comfortable, the meal was amazing and just what I needed (In spite of being so busy for Mother's Day Dinner). The morning walk before leaving was the best way to start my day.

  • Stayed: May 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank FrancesFrancesca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManageroml, General Manager at Overlander Mountain Lodge, responded to this reviewResponded 27 November 2017

Dear FrancesFrancesca,
Thank you for your feedback. It is a pleasure to hear you enjoyed your Mother’s Day spent with us! We are definitely lucky to be able to offer such wonderful hiking trails right off our property, and are glad to hear that you enjoyed your morning walk.
We hope to have you back to enjoy the scenery next year!

Sincerely,
Cory LeDrew
General Manager
Overlander Mountain Lodge & Jasper East Cabins

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017

Stayed two nights at the Overlander, had a cabin, it was comfortable with a gas fireplace and comfy bed. Bathroom was fine and well equipped. Free WIFI worked well. The lodge and restaurant are great, the breakfast was awesome.

Room Tip: try to get a view of the valley and mountains
  • Stayed: September 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank William D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManageroml, General Manager at Overlander Mountain Lodge, responded to this reviewResponded 27 November 2017

Dear William D.,
Thank you for your review! We are happy to hear you enjoyed your stay with us. We are very lucky to be able to offer such a unique guest experience. We hope to have you back in the coming season!

Sincerely,
Cory LeDrew
General Manager
Overlander Mountain Lodge & Jasper East Cabins

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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