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“Excellent Rooms and Oustanding Hospitality”

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Staybridge Suites West Edmonton
Ranked #1 of 91 Hotels in Edmonton
Certificate of Excellence
Reviewed 15 November 2017

We met with family for a special occasion at this hotel. We reserved 5 rooms and they were all clean, quiet, and well maintained. We appreciated the kitchen facilities, comfortable beds and thoughtful touches. Staff members were without exception friendly and good at their jobs. The included continental breakfast met the needs of all14 guests perfectly. This building is also well suited to business and long stay travellers, and though located in a quiet area is in easy walking distance to a bank and restaurant options. Laundry facilities and a pool were welcome conveniences. Good job Staybridge.

Room Tip: The front desk staff are very helpful. Let them help you to enjoy your stay.
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Stayed: November 2017, travelled with family
Thank Kathleen I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon D, Front Office Manager at Staybridge Suites West Edmonton, responded to this reviewResponded 17 November 2017

We appreciate our guests so much! Thank you for the incredibly kind words; I'll be sharing these comments with the whole team and letting them know they did a great job of helping you enjoy your family occasion.

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24 - 28 of 634 reviews

Reviewed 13 November 2017

This is a great place to stay when in northwest Edmonton. I have been staying at this hotel for business since it opened in 2014 and the service from the staff is wonderful. Very quite area and the rooms are clean.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
Thank garth_hiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon D, Front Office Manager at Staybridge Suites West Edmonton, responded to this reviewResponded 15 November 2017

Thank you so much for the wonderful review! We strive to provide over the top service and quality. Hope to see you again soon.

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Reviewed 11 November 2017

We stayed in this hotel for 8 weeks. After check out my card has been charged for 1350 for extra cleaning. The fun part is they didn't get approval to charge my card and even the hotel didn't informed me. After so many mails, ended up paying 950$ for just cleaning. They said it's damage but honestly all is cleanable. My kids played and made some stain the carpet and the sofa which is absolutely cleanable. So i realize this is not the hotel for families with kids. Some front and kitchen staffs are friendly but the management is worst. I wont't stay again with this hotel!

  • Stayed: September 2017, travelled with family
    • Location
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3  Thank Alaguraja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark P, General Manager at Staybridge Suites West Edmonton, responded to this reviewResponded 12 November 2017

I appreciate your frustration, and assure you that we experienced more than our own fair share in it during the weeks that this room was unavailable for rent. Unfortunately, the tears in the chair, couch, and curtains could not be washed out, as you suggest.

Take care,

Mark

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Reviewed 3 November 2017

Anytime I need to stay in Edmonton this is the only place I stay. Can’t beat it clean,friendly,great service,complimentary breakfast plus a social supper on weekdays. Love this awesome hotel

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank r_r_campbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon D, Front Office Manager at Staybridge Suites West Edmonton, responded to this reviewResponded 4 November 2017

We really appreciate the comments! We take a lot of pride in offering guests a "home" away from home.

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Reviewed 1 November 2017

So the good, the room we had was the King Suite for $131 a night. It had a kitchen, couch, and lots of extra space from your average hotel room. The complimentary breakfast had a lot of options. Location was great.

Only complaints would be an odd smell of eggs throughout the building but not in the rooms.

  • Stayed: October 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Ben W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon D, Front Office Manager at Staybridge Suites West Edmonton, responded to this reviewResponded 3 November 2017

Thanks so much for the review! I'm really happy you enjoyed the amenities our hotel and that our location worked well for you. I do apologize about the odor and hope it doesn't deter you from choosing us for future stays.

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Additional Information about Staybridge Suites West Edmonton

Address: 16929 109 Ave NW, Edmonton, Alberta T5P 4P6, Canada
Phone Number:
Region: Canada > Alberta > Edmonton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 91 Hotels in Edmonton
Price Range: $131 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites West Edmonton 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Staybridge Suites West Edmonton Alberta

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