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“Recommended for business stays”

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Holiday Inn Express Edmonton Downtown
Ranked #43 of 91 Hotels in Edmonton
Reviewed 2 December 2011

Have stayed at this hotel in downtown Edmonton many times. Very friendly and courteous front desk staff. Easy check-in, access to taxis (for trips to airport). Hotel is very clean and well taken care of. One of the most important things for me is a clean, comfortable bed, and that is what you get here. Beds are extremely comfortable (you get choice of 2 "firm" and 2 "soft" pillows on each bed). 1 block away from Jasper Avenue, walking distance to city centre, 2 grocery stores (Sobeys, Save-on). Each room contains refrigerator and microwave. Just a few blocks walk to 2 Starbucks locations. Would definitely recommend this hotel to others.

Room Tip: The '01' rooms near the elevator are the quietest. The elevator noise never bothered me. The...
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  • Stayed: September 2011, travelled on business
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2  Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KentM, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this reviewResponded 10 March 2012

Thank you for your generous comment, I will ensure this is forwarded to our team. We have many loyal guests who call our hotel "Home away from home" and i am pleased you are one of them.
I so pleased you had a great night sleep and we have many positive comments regarding our pillows and bedding.
Thank you so much for the "Tip" regarding the '01 rooms and while noise may sometimes be an issue, the elevator rooms are not recommended for light sleepers. We love it when the guests adds comments to thier reservations letting us know they need quiet rooms.
We look forward to serving you again.
Diane Fehr
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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289 - 293 of 344 reviews

Reviewed 11 November 2011

We stayed for one night at this hotel. When we tried to check in at 2:00 pm our room was not ready. We were able to leave our luggage in a secure room and left for a couple of hours. Upon our return, we were asked if we would like a free upgrade to a jacuzzi suite. Naturally we accepted. The room was fine - clean and spacious with a mini fridge and microwave. However, it was opposite the elevators and adjacent to the ice and soft drink machines. The air conditioning was also very noisy and there was no view as the room looked out on a roof. The constant clonking of ice and cans combined with people chatting at the elevators and the sporadic grumbling of the A/C was not conducive to a good night's sleep.

The breakfast was good - plenty of choices and the staff were pleasant but I would think twice about accepting an upgrade in future.

  • Stayed: September 2011, travelled as a couple
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Thank lulubelle60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2011

From very friendly staff, comfortable hotel rooms, cleanliness, a fantastic
free breakfast, to unbelievable banquets and catering food, beverage &
service; my new husband and I cannot recommend this hotel more highly. The team
and HIEX Downtown made our out-of-town visitors and reception guests so
welcome and at ease, that everyone got to enjoy a fantastic wedding
experience! The Penthouse ballroom is a hidden gem in Edmonton's "sea of
sameness" for wedding and party venues. What a wonderful venue for a wedding!

  • Stayed: July 2011, travelled with family
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3  Thank MichelleScraps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2011

Great views of downtown/North Saskatchewan River, nice rooms, normal HI breakfast, good location – 8/10

  • Stayed: March 2011, travelled on business
    • Location
    • Rooms
1  Thank bensagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2011

Good downtown location with a decent rate. Above average continental breakfast included. Needs more secure parking.

  • Stayed: October 2011, travelled with friends
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1  Thank TravelingMan9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Edmonton Downtown

Address: 10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
Phone Number:
Region: Canada > Alberta > Edmonton > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Edmonton
Price Range: $137 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Edmonton Downtown 2.5*
Number of rooms: 140
Official Description (provided by the hotel):
Smoke Free Downtown Edmonton Hotel's Location is IdealThe Holiday Inn Express Edmonton Downtown offers unparalleled service & amenities for your next visit to Edmonton, Alberta. Our hotel's staff will make your stay memorable.Guests of our renovated Edmonton hotel know our location, in the heart of downtown, means they can walk to the Alberta legislature, TELUS Field or the Citadel Theatre. There are so many things to do in Edmonton, from the 30 annual festivals, events at Rexall Place and the wonders of the West Edmonton Mall, that only a downtown Edmonton hotel's location will do.Corporate travelers know that a hotel's location in Edmonton can help them and our downtown location means easy access to the University of Alberta and the Shaw Conference Centre. We know what business travelers want when they travel, so we have free high-speed, wired and wireless Internet access throughout the hotel. There's a 24-hour Business Centre and meeting rooms that can seat up to 200 people and we'll even handle your catering needs.Our guests know that the Holiday Inn Express Edmonton hotel's amenities add value to their stay. There's the free breakfast buffet each morning and easy access to the Free Press Bistro in the hotel. 90% of our rooms feature a balcony as well as a pillowtop mattress. You can relax in the indoor pool, whirlpool or the steam room after a workout in the Fitness Centre. Stay Smart at our Holiday Inn Express Edmonton Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta

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