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“Great for Lunch with a view”
Review of Lakeview Lounge

Lakeview Lounge
Reserve a table
2
Fri., 22/10
20:00
Ranked #6 of 35 Restaurants in Lake Louise
Certificate of Excellence
Price range: USD 11 - USD 16
Cuisines: Healthy, Canadian, Wine Bar
More restaurant details
Restaurant details
Good for: Romantic, View details, Special Occasion Dining, Business meetings
Dining options: Lunch, After-hours, Dinner, Breakfast, Outdoor Seating, Reservations
Description: One of the most iconic lobby lounges in the Canadian Rockies, the Lakeview Lounge offers a charming and elegant setting to sip on a sophisticated cocktail or an illustrious wine. Sit back, relax and admire the spectacular, world-class views of Lake Louise and Victoria Glacier. The combination of architectural and natural beauty makes for an unforgettable lobby lounge experience in the heart of Banff National Park. During the summer months, soak up the fresh mountain air and surrounding beauty from one of the most scenic patios in the Canadian Rockies. Please note that priority seating is given to registered in-house guests.
Reviewed 11 July 2016

We had lunch here most days the Staff were excellent William was certainly one of the waitstaff that shined making not only us but others he served feel welcome. Food is good quality and prepared fast so if you want to linger a bit let the wait staff know
we just loved sipping champagne and enjoying the view.

Date of visit: June 2016
Thank JONWILL101
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
FCLL, On behalf of the Lakeview Lounge team at Lakeview Lounge, responded to this reviewResponded 21 July 2016

Dear JONWILL101,

Thank you for taking the time to review the Lakeview Lounge.
We are glad that we were your restaurant of choice during your most recent visit to Lake Louise and glad that you frequented us several times throughout your stay. It is very nice to know that you enjoyed our food, beverage and service so much that you had to keep coming back!
We have shared your lovely comments regarding William, your server with the management team.

Thank you again for your feedback and we hope to have you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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588 - 592 of 1,016 reviews

Reviewed 10 July 2016

Had an overpriced dinner here. I ordered The Spicy Chicken Naan Fold. Chicken was deep fried (didn't mention this on menu), naan bread was very stale. Tasted like it was premade and sitting under a heat lamp too long. Inedible! Husband had 24$ Hamburger. For 24$ I would expect a freshly ground burger patty, it tasted like a previously frozen patty you get at Costco.

The side salads were good though with a tasty dressing.

Wine prices outrages. 20$ for a 5 ounce glass of average wine.

Waitress slow and very chatty. Too chatty. Waited for our bill for over 15 minutes as she "small talked" to every table on her way to ours. We sat by the desk where she inputs her orders to the kitchen, she would ease drop and join into our conversations. Rude.

Dining area is nice and the view was amazing.

Date of visit: July 2016
    • Value
    • Service
    • Food
Thank JJ S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
FCLL, On behalf of the Lakeview Lounge team at Lakeview Lounge, responded to this reviewResponded 21 July 2016

Dear JJ S,

Thank you for taking the time to review the Lakeview Lounge. We review all comments both positive and constructive.
We are extremely disappointed to read that you had such a poor dining experience with us during your most recent visit. From the stale naan bread, burger and high priced wine. Please know that our burgers are house made and fresh ground, we apologize if they tasted store bought. Our wine prices are in line with other Fairmont's in the region, we apologize that you felt the prices were too high. And lastly the slow service to receive your bill upon completion of your meal. These are not the memories or lasting impression that we want to leave with any of our guests.
We thank you again for your feedback, we have shared your comments with the culinary team and restaurant manager for follow up.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2016 via mobile

We asked to be seated outside and because it was rather cold a table was immediately available, though with a $3 per person surcharge. The view of the lake was well worth the money as we could watch the changing colors of the water and people watch from our high vantage point. They had heaters going and so we were comfortable. Our server, Melanie, was personable and efficient and the food was unexpectedly good as were the local beers.

Date of visit: July 2016
Thank 901PaulL
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
FCLL, On behalf of the Lakeview Lounge team at Lakeview Lounge, responded to this reviewResponded 21 July 2016

Dear Paul L,

Thank you for taking the time to review the Lakeview Lounge.
We are so glad that you were able to dine with on our patio. We do have a surcharge for out of house guests and patio heaters and blankets for the cool mountain air.
We are happy to know that you had a memorable dining experience with great food and local beers.

Thank you again and we hope to have you back again soon!

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Reviewed 9 July 2016

We totally enjoyed the experience at the Lakeview lounge, food was good and prices were surprising reasonable. We had the prime rib sandwich and the veggie burger, they were both great.

Date of visit: June 2016
Thank king1232016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
FCLL, On behalf of the Lakeview Lounge team at Lakeview Lounge, responded to this reviewResponded 21 July 2016

Dear king1232016,

Thank you for taking the time to review the Lakeview Lounge.
We are so glad that you dined with us on your most recent visit to Lake Louise. Thank you for your feedback on the prime rib sandwich and veggie burger, we will be sure to share your wonderful comments with the culinary team.

Thank you again and we hope to have you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2016

My wife and I stopped in for afternoon tea to kick off our visit to Lake Louise. We got a table by the windows overlooking the stunning vista of Lake Louise!

The Lounge opens onto the hotel lobby (or a part of it, anyway) so it feels spacious and as luxurious as the rest of the hotel. But again... the VIEW IS THE HIGHLIGHT!

The food was decent. We had sandwiches and soup, which was, in all honesty, ok. Mot mind blowing, mind you. We've definitely had better afternoon teas around the world. I believe we had a lobster sandwich. But as I said, it was decent but not memorable.

The place gets quite full fast, so we had to wait about 20-30 minutes, giving us plenty of time to tour some of the shops.

All in all, good for a quick (if a bit pricey) bite and probably one of the least pricey options in the Fairmount.

Date of visit: August 2015
    • Value
    • Service
    • Food
Thank Hue75
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
FCLL, On behalf of the Lakeview Lounge team at Lakeview Lounge, responded to this reviewResponded 21 July 2016

Dear Hue75,

Thank you for taking the time to review the Lakeview Lounge and thank you for dining with us during your most recent visit to Lake Louise. We apologize that the food you choose did not live up to your expectations, it only met them. The lounge is one of the most popular restaurants in the hotel, so thank you for your patience with the wait time.
Thank you again for your feedback and we hope to see you again for a more memorable dining experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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