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Fairmont
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AU$730
Fully refundable before Thu, 25 Apr
Hotels.com
AU$773
Fully refundable before Thu, 25 Apr
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Stephen V
Service is exceptional!
5.0 of 5 bubblesReviewed 24 Feb 2024
The service is even better than the location and iconic property. Plenty to do and activities reserved for guests so it is worth staying overnight even for a short visit. The staff take a genuine interest in making your stay an experience to remember.
Date of stay: January 2024Trip type: Travelled as a couple
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 24 February 2024

This is our 2nd trip to the Chateau Lake Louise and it just keeps getting better and better. In order to enjoy a great breakfast and excellent service, we opt for the gold level and it's always a solid choice. We enjoyed a very nice corner room with a view of both the woods and the lake.

Thank you to Kathleen, of the gold lounge, for the room upgrade and for helping us throughout out stay.

The breakfast buffet was always excellent - and we like the freedom of showing up for early morning coffee, heading back to the room, and then enjoying a really nice buffet breakfast before catching the shuttle to the ski mountain. Romeo, cranking out some delicious omelettes and a great high energy vibe, was the highlight of each morning. Thank you to Romeo for some excellent omelettes and a great start to each day.

The evening hors d'oeuvres were solid and we would generally have a glass of wine in the lounge before heading out to a local dinner.
Tip: the hotel has a shuttle service that will drive you to the local restaurants in Lake Louise. We had a great meal at the Outpost (kinda a luxury rustic pub) as well as a Bill Peyto's (local, inexpensive, low key and good). We also heard great things about the Station. If you want to grab a dinner, outside of the hotel, the shuttle service is a nice option. The folks working the shuttle service are also very, very nice!

Shuttle to mountain: We generally grabbed the 9:00 shuttle to the mountain - super easy and we checked out skis downstairs just outside of the shuttle area. The trip to the mountain takes about 10 minutes - return trip would normally happen around 3:30 for us. It makes for a very easy, and fun, ski day!

Lake: The location on the lake is really, really amazing. The views constantly change, based on the light and the conditions, and the skating area is a lot of fun. Walking around the lake is also very nice, with easy groomed trails, and amazing views.

Lounge: It's really helpful having an open breakfast with coffee throughout the morning. Pancakes, fruit, eggs, potatoes, cheese, smoke salmon, coffee, juice, bagels, and just about anything else that you might need are available during breakfast. During the day, you have access to the lounge and watersodascoffee and other light snacks and cookies.

An additional shout out to Ken of the gold level for a lot of assistance and helping with our checkout. Everyone was helpful, provided restaurant recommendations, tips, and generally made our trip great!

Fairmont Chateau Lake Louise is a special place and we have some great memories! Thanks to everyone at the Fairmont Lake Louise for a nice stay!

Tip: If you are skiing, you may want to consider the free 'Ski with Friends' program. This is very well organized and meets at 10:00 and then 1:15 at the mountain. People select their skill level and then a local guide leads that group (about 3-5 people) around the mountain. It's a great way to see the mountains, ski with people of similar ability (i.e. my son did expert and I did blue), and generally have a great ski day.

Room tip: Gold level is solid, the shuttle service to ski mountain and nightly to restaurants is very helpful. The Ski With Friends is nice!
Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Peyton M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 February 2024

My husband and I celebrated our anniversary here over the family day long weekend and had the most incredible experience. From the moment we checked in to the moment we checked out, we felt so pampered. We were originally in a gold king room but upon arrival we were upgraded to lake view! The staff set the room up to celebrate our day and did a beautiful job, it was so greatly appreciated. All the staff from the gold lounge to the restaurants to the coffee shop to the in room dining were so welcoming and truly made our weekend beyond special. We can’t thank you all enough! We would absolutely return again and we highly suggest springing for the gold services! You won’t be disappointed :)

Date of stay: February 2024
Trip type: Travelled as a couple
Thank Brea2732
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2024

We spent a long weekend in the area, with 3 nights and 2 days of skiing at Lake Louise. The skiing was crowded but the hotel felt peaceful. Unfortunately a couple of the restaurants were closed but as our trip was short this was not an issue. The mountains were spectacular, the staff was friendly and helpful, and our entire family had a good time.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank julieg254
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2024

We stayed at the Chateau for our honeymoon and can definitely say it has been a very sweet beginning to our marriage. The staff are lovely and extremely helpful; it’s been amazing to meet such a diverse group of people from around the world. The hotel itself is lovely, it has an old-timey romantic feel. The food was good, expensive but it as expected for a luxury hotel and the service, once again is a 10/10. The construction didn’t disrupt any of the day-to-day workings of the hotel. The only negative thing I have to say about our stay was that 2 of the bar/restaurants were not open during the time we were there which left limited dining opportunities at the hotel itself, but a shuttle to Lake Louise village or a bus to Banff was easy to arrange.
Lovely stay for a more upscale vacation.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Hannah R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2024

We love Fairmont Chateau Lake Louise, we always stay on the Gold level due to the excellent service and upgraded amenities. We can never say enough about Kathleen Costello and her group, the level of consistency demonstrated at an impeccable standard deserves the highest of credit. Kathleen takes such good care of us, treating us with kindness and immense professionalism, she is an absolute star. To second this, her staff are best in class, Estefania really showed great care and attention to details and was very personable. We also had a great experience with Sarah at the Firepits, she had us laughing and well fed with smores. We choose to come to Fairmont Chateau Lake Louise because of the staff they employ, we are comfortable and taken care of from beginning to end. Thank you!

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank ABT403
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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