We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Tanner G
Edmonton, Canada

Room with a view, a must.

5.0 of 5 bubblesReviewed 24 June 2021
Thank you for the amazing stay. Booked this through my American Express and with doing so - it came with many benefits including a free upgrade (with a view), $100USD Food and Beverage Credit as well as Breakfast for two. The room was spacious, comfortable, and clean. This was our first time staying at the Fairmont Lake Louise and it won't be our last. We've visited a number of times driving through - but now knowing how this gem shines, we'll be stopping every time.

Thank you, Fairmont and American Express for the superb experience!
Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise, responded to this review
Responded 5 July 2021
Dear 6tannerg,

Thank you for taking the time to share your review with us on TripAdvisor. Our team was delighted to learn that you enjoyed each aspect of your stay and we hope to welcome you back again soon!

Sincerely,

~ Fairmont Chateau Lake Louise
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
AU$816
  • Official Website
    AU$816
  • Tripadvisor
    AU$816
  • Algotels
2.7 km from Fairmont Chateau Lake Louise
Free Wifi
Free parking
AU$662
  • Booking.com
    AU$565
  • Expedia.com
    AU$661
  • Hotels.com
    AU$662
2.7 km from Fairmont Chateau Lake Louise
Free Wifi
Free parking
AU$607
  • Skyscanner.com
    AU$608
  • Agoda.com
    AU$894
  • StayForLong
2.8 km from Fairmont Chateau Lake Louise
Free Wifi
Free parking
One of our stand alone cabins captured during the summer months
AU$900
  • Hotels.com
    AU$888
  • Skyscanner.com
    AU$845
  • Priceline
    AU$949
12.8 km from Fairmont Chateau Lake Louise
Free parking
HI-Lake Louise Alpine Centre
AU$305
Fully refundable
No prepayment needed
  • Skyscanner.com
    AU$305
  • Vio.com
    AU$199
  • Priceline
    AU$305
2.6 km from Fairmont Chateau Lake Louise
Free Wifi
Free parking
AU$1,912
No prepayment needed
  • Booking.com
    AU$1,912
  • Skyscanner.com
    AU$1,779
  • Hotels.com
    AU$1,956
0.0 km from Fairmont Chateau Lake Louise
Pool
Restaurant
Get rewarded with One Key
  • Official Site
    AU$778
  • Vio.com
    AU$690
  • Booking.com
    AU$839
23.8 km from Fairmont Chateau Lake Louise
Free parking
Restaurant
AU$868
  • Skyscanner.com
    AU$947
  • Agoda.com
    AU$916
  • StayForLong
22.4 km from Fairmont Chateau Lake Louise
Free parking
Restaurant
AU$508
Get rewarded with One Key
  • Booking.com
    AU$912
  • Official Site
    AU$434
  • Hotels.com
    AU$509
26.4 km from Fairmont Chateau Lake Louise
Free Wifi
Free parking
AU$644
Fully refundable
Get rewarded with One Key
  • Hotels.com
    AU$785
  • Booking.com
    AU$826
  • Vio.com
    AU$706
32.3 km from Fairmont Chateau Lake Louise
Free parking
Restaurant
View more hotels in Lake Louise
Reviews (10,299)
Filter reviews
10,299 results
Traveller rating
6,569
2,134
891
444
261
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
6,569
2,134
891
444
261
Show reviews that mention
All reviews gold floor walliser stube poppy brasserie fairview restaurant valet parking sleigh ride bucket list beautiful hotel ice skating banff springs tea house ice sculptures breathtaking views once in a lifetime hotel guests fairmont chateau rocky mountaineer
Selected filters
Filter
Updating list...
1,300 - 1,305 of 10,299 reviews
Reviewed 25 June 2021

We enjoyed our stay at the Fairmont Lake Louise, however, I was forced to pay additional charge as we indicated three people were going to stay in the Suite (2 Queens and Sofabed). Despite paying the additional charge the room was not prepared to accommodate three people. We needed to request additional bedding, towels, cups, mugs, robe/slippers, etc. overmultiple requests as we slowly realized we were short what was required to have a comfortable stay.

I cannot see ANY reason that this additional charge was justified aside from lining the pockets of the hotel with no additional services being provided. Next time it will be tempting to simply not inform the hotel about a third occupant.

Date of stay: June 2021
    • Value
    • Sleep Quality
    • Service
1  Thank KamFong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise, responded to this reviewResponded 6 July 2021

Dear KamFong,

Thank you for sharing your review with us on TripAdvisor. We are very sorry that the service you received during your stay did not measure up to our high standards. We understand that a member of our team has reached out to you directly.

Thank you again for your feedback; we hope to welcome you back again in the future.

Sincerely,

~ Fairmont Chateau Lake Louise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2021

We stayed over for a night for the experience. The friendly hotel staff were excellent in making our experience memorable. We got an upgrade to the lake view room and my god, the view from the room is breath-taking. The rooms were clean and tidy. The hotel staff are also very courteous and go the extra mile in making your experience better. We stayed there only for a night but left wanting to stay for more. I would definitely go back for the experience. Staying over at Fairmont Chateau Lake Louise was so convenient that we ended up visiting Lake Morraine and also Bow Lake.

Room tip: Go for the room with the lake view. There is nothing like it.
Date of stay: June 2021
    • Sleep Quality
    • Rooms
    • Service
Thank sanjaigs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise, responded to this reviewResponded 2 July 2021

Dear sanjaigs,

Thank you for sharing your lovely feedback and review with our team. We were delighted to learn that you received courteous service during your stay and that you enjoyed exploring the incredible surrounds in Lake Louise! We certainly hope to welcome you back again soon.

Sincerely,

~ Fairmont Chateau Lake Louise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2021 via mobile

The hotel was very clean and nice. Staff were super helpful and very willing and fast to accommodate any and all requests. We upgraded our room from mountain view to lake view and it was worth every penny. If you’re going to lake Louise this is the only place you should consider staying

Date of stay: June 2021
Trip type: Travelled with family
Thank 468andrinem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise, responded to this reviewResponded 2 July 2021

Dear 468andrinem,

Thank you for sharing your review and score with our team. It is wonderful to know that you enjoyed your accommodation, in addition to the stunning surrounds in Lake Louise! We hope to welcome you back again soon.

Sincerely,

~ Fairmont Chateau Lake Louise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2021 via mobile

The fairmont is truly a beautiful experience in lake Louise. With amazing patios, great views and amazing staff. Ask any question and you will receive a thorough answer. They are so accommodating for anything that you need.

Date of stay: June 2021
Trip type: Travelled as a couple
Thank 78kylees
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise, responded to this reviewResponded 2 July 2021

Dear 78kylees,

Thank you for taking the time to share your review with us on TripAdvisor. We are delighted to know that you had an amazing experience at The Chateau!

Sincerely,

~ Fairmont Chateau Lake Louise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2021 via mobile

My visit was good ….

Guest services were great ..

Only a few small complaints

The so called refrigerator in the room was only a cooler … it was not cold …I thought it was broken they replaced it …

The plug for the bathtub would not stop the water from draining … it took a day for it to be fixed …they forget to put the requisition in to maintenance

The canopy service was good but we could only order a limited amount of canopies … before covid we could go up to the buffet table as many times as you wanted to get food …. Also the alcohol sound be free but they charge you for the drinks

Other than these minor complaints it was a good trip !!

Date of stay: June 2021
Trip type: Travelled on business
Thank 103dougs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Chateau Lake Louise, Guest Services / Front Office at Fairmont Chateau Lake Louise, responded to this reviewResponded 23 June 2021

Dear 103dougs,

Thank you for sharing your review with our team on TripAdvisor. We were disappointed to learn of the shortcomings you encountered and that your overall stay did not exceed expectation. Our team would greatly appreciate the opportunity to further discuss your experience. As such, we have reached out to you directly and hope to connect with you soon.

Once again, thank you for sharing your feedback with our team. We hope to welcome you back to The Canadian Rockies again in the future!

Sincerely,

~ Fairmont Chateau Lake Louise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews