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Fairmont
AU$1,228
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bankgirl
Brisbane, Australia

Stay for the view alone.

4.0 of 5 bubblesReviewed 6 Jan 2013
Overall we enjoyed our stay at The Fairmont Chateau. The rooms were lovely but a bit inconsistent. My daughter's room had no toiletries so we had to follow up and the windows in our room needed a clean which was a pity as we had a corner lakeview room. The hotel grounds are of course picturesque which is why people go to stay there. We thoroughly enjoyed canoeing on the lake as the water is even more spectacular up close. Service at the boatshed is to be commended. Service in the hotel could have been better especially since it was a quiet time. We dined in the Lakeview Lounge and the Glacier Saloon much preferring the Saloon all round. The Fairmont Chateau is somewhere you have to stay if doing a trip to the Rockies and is on a lot of people's bucket list. Just don't expect it to be a 10/10 experience it is more of an 8.5/10.
Date of stay: October 2012
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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8,177 - 8,182 of 10,206 reviews
Reviewed 6 January 2013

Stayed here between Christmas and New Years with my family to ski Louise. Have been here the year before and it is a wonderful hotel. Our room fit 5 ( 2 adults and 3 teens ) comfortably and it is the closest thing you can get for a ski in/ski out location in Lake Louise. We love the fact that have a ski shuttle service door to door every 20 minutes. The only shortfall is they do not have a queue to line up in at the hotel. We have missed a shuttle do to the mad scramble when it arrives even though we were there first before anyone else. The food served in the hotel is all excellent. The view from the Lakeview Lounge is spectacular and is a place to sit and relax after a hard day of skiing. The pool, hot tub and steam room are all indoors and can be quite crowded during the busy times and is best to go around 3 before the rush of skiers coming back from the slopes. We have taken in the sleigh ride at night and it is worth the money. The kids enjoyed skating around the ice sculptures on the lake and warmed themselves up when needed by the bonfire that is burning continuously.

Date of stay: December 2012
  • Trip type: Travelled with family
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1  Thank Doug W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2013 via mobile

I cannot emphasise how excellent this place is to stay.
It was awesome.
The treatment by staff was out of this world. The food was also delicious.
Plenty of activities and places to see. The hotel has a really warm atmosphere in such a cold harsh Enviroment.

Date of stay: January 2013
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2  Thank Pc_legend
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded 9 January 2013

It definitely gets cold up here on the mountain, but we wouldn't have it any other way! I'm so glad to hear that the your stay was top notch, since we do our best to provide warm, sincere, and engaging service to each and every guest. We hope to see you again!

Warm Regards,
Lisa Riches
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2013

My wife surprised with a mountain getaway, and what a beautiful place to stay. The rooms were fresh and the beds very soft and comfortable. The service we were given was second to none! We were treated very well, and the staff were very friendly and sincere. We treated ourselves to massages after our day on the slopes, and had wonderful dinner in the dining room. I am looking forward to our next visit!

Date of stay: January 2013
  • Trip type: Travelled as a couple
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3  Thank TYLER B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2013 via mobile

Lake Louise, what can I say, such a stunning place, the valley of four glaciers, crystal waters, amazing mountains, everything about this location is phenomenal. The hotel itself is very nice, the lobby and lakeside area is beautiful. Room decoration was average, and it was very cramped, the hotel restaurants were not the best, and parking was extortionate (use the free carpark down the road!) - bit of a captive audience I'm afraid! Very expensive for what it is, but I guess given the location they can get away with it.

Date of stay: August 2012
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1  Thank Peskytarian
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 January 2013

Stayed here overnight New Years Eve with my sisters.
Rooms were very spacious, well decorated and comfortable. Our luggage was in our room by the time we went up. I especially liked that they provided four bathrobes along with the towels. One for each sister to use!
This was probably the most pleasant, comfortable stay I have ever had anywhere! I highly recommend this to anyone who needs a little pampering. You feel like royalty from the moment you arrive!

Room tip: We really liked the big windows in our third floor suite.
Date of stay: January 2013
  • Trip type: Travelled with family
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1  Thank Talbertenator
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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