The service was terrible, front desk staff must have been having a bad day .... all of them. Found a hair in my breakfast but the unattentive waitress couldn't be bothered to come back, and there was only 2 tables ... including ours! Close to Mt Norquay is the only real selling feature at this point. We used to love staying here but the service has declined. Make sure you don't stay on the main floor as the rooms are loud! There was a wedding while we were there that didn't help but you can hear every move from the people above. Not to mention check your bill as we were charged 30+ dollars more than we should have. Overall really don't like having to write this but wouldn't stay here again, witch is really unfortunate.
- Official Description (provided by the hotel):
- Enjoy a panoramic view, plentiful sunshine, and natural setting within vintage modernist architecture. Located along the wildlife corridor, the mountains rise straight up from our back door and downtown Banff is only minutes away. The hotel's woodland setting and striking views of three iconic mountain ranges provides a National Park atmosphere. Experience handcrafted cuisine using the finest and freshest ingredients in the Bistro & Lounge! Relax in our outdoor hot tub or next to our fire pits. On-site you will find interpretive displays and artwork of the areas culture and heritage, as well as woodland walking trails, bike rentals, hiking maps and activity planning services. Wireless Internet access is complimentary hotel-wide. This boutique hotel features 52 guest rooms, many with balconies or patio walk-outs. Guestrooms are all equipped with an air cooling system, mini fridges, coffeemakers and iron & ironing boards. Pets are welcome and must be pre-arranged with the hotel to ensure pet friendly room availability. Offering personalized, local hospitality; explore a peaceful place away from the crowds! ... more less
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- Also Known As:
- Juniper Hotel Banff
- Juniper Lodge Banff