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Banff Inn
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All reviewscontinental breakfastunderground parkinghot tubroom was cleanhard boiled eggssteam roomminute walkyogurtpleasant staywould stay here againgreat place to stayone night stayloft suitemain floorski tripgreat roomshops and restaurants
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Reviewed 24 February 2012

I came here on a ski trip with many friends. Each room seemed to be different, either in design or to the tile in the washroom. My room that i stayed in with 3 other friends was nice. The bathroom area was modern, and the shampoo, conditioner, body wash, and lotion bottles that came with the room were very good, unlike some that you get at other hotels, but i still brought my own. There was a balcony, a table with 2 sitting chairs, a tv with good channels, and the beds. The beds were hard and uncomfortable...for me at least. I like soft and plush beds, but i know others feel different. If you would like, there is a connecting door to the other room, but there is no handle and only a lock that can be opened by a key, so no worries of if you didn't want the room connected. We stayed for 2 nights, and the housekeeper cleaned up the room. She never changed the bad sheet and just made the bed. We were not very pleased with that. She also broke my cell phone charger and hid it under my friends sweater. I wasn't really happy about that, but luckily, i had packed an extra one. The hotel has a restaurant/lounge (kids are welcome), but, there was only 1 server and it was fairly busy on a saturday night, service was slow, and food tasted bland and not good. In the morning they also served breakfast (for a small fee) and the food also was cold and there was only coffee, juices, bagels, muffins, boiled eggs, and toast. Also, there is a hot tub and a spa which we did not use. To go up to the rooms you can either take stairs or an elevator so it is accessible. Not much more to the hotel, and it is about a 10-15 minute walk into the main town. I live only 4 hours away in Edmonton, so i have come here before and know my way around banff pretty well. There is a shopping mall with popular stores, other popular shops in banff like the candy stores, moo's, etc. The days i went skiing was in the lake louise ski area. I would come back to this hotel, but there looks to be far more better options in town. Overall, it was good for a 2 night stay but nothing longer than 3.

Room Tip: Rooms on the second floor are good, but all rooms have different design, and all down to the very tile, so be careful what you choose, as some rooms might not be as good as others...
  • Stayed: January 2012, travelled with friends
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3  Thank Samantha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2012

This hotel was average. The whirlpool wasn't that great. It was nice to have a continental breakfast. The towels were lacking (SO SMALL!). And there was not enough parking in the parkade, and had to park BLOCKS away each night.

  • Stayed: February 2012, travelled as a couple
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1  Thank kjnimmert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2012

We are three guys from the UK visiting Canada for our annual ski trip and third visit to Banff, when we arrived we discovered our ski tour company (Inghams) had incorrectly sold our package and were we due to get a two bedded room for three straight blokes.. not happy!!

Our paperwork clearly showed three beds but our tour company called Inghams couldn't or wouldn't help despite all but agreeing we were in the right and their paperwork was totally misleading.. luckily Barbara on reception was more helpful and sorted out a new room with three beds for a slightly higher rate but discounted. So a gold star for her and her customer service and a big black mark for Ski Inghams in the UK.

Room was good and clean and beds made up everyday and coffee replenished, I would recommend it but would suggest taking breakfast in the Caribou two doors up

Room Tip: Rooms inside suffer from the Air con generator going off
  • Stayed: February 2012, travelled with friends
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2  Thank StueySmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2012

We went for a girls' weekend, got an AWESOME deal from an online coupon website. Stayed in a standard double queen room - it was HUGE! Only down side, no mini fridge/ microwave in the room. Has a patio door that opens on a little balcony, beds were comfy. Clean, clean, clean. We got a room by the stairwell, and couldn't hear anything from any of the other rooms.

The little restaurant downstairs (Carlito's) has some pretty good food and is inexpensive.

Only thing to warn about - we got there early in the weekend, but apparently once the underground parking fills up you will have to park on the street. There aren't very many stalls in the parkade, and no one tells you this when you book, as one upset gentleman found out Saturday night.

The room even had a jetted tub! Wi-fi connection was sketchy in the rooms, but we barely even used it.

  • Stayed: February 2012, travelled with friends
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3  Thank Ilikebighuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2012

fast and friendly checking, good and large rooms. quite as well. A good parking garage is for free available. A bit far away from the banff center but still by foot reachable. If you go to banff i can recommend this hotel. Just have in mind Sunshine Valley and Lake Louise is a bit far away so consider to stay in Lake Louise if you plan to go to skiing.

  • Stayed: December 2011, travelled as a couple
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2  Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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