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All reviews great location pillow menu car wash eucalyptus steam room underground parking bow river per day the main street central location room was large breakfast buffet shops and restaurants bit dated front desk staff two queen beds hot tub lake louise
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Reviewed 19 October 2017

We visited over the thanksgiving weekend and stayed two nights. This hotel is in a great location. There is a restaurant directly across the street and had lunch there one day, food was ok our server was very nice. If you walk one block over there are many restaurants,cafes and shops. Tim Hortons is less than a five minute walk. We just left our car in the underground parking and walked all around. The bow river is one block over in the other directions and we went for a lovely afternoon walk one day. The rooms look like they have been redone, our bathroom was very nice and it had an extra vanity outside of the bathroom so that someone could do their makeup while the other person showers. There is also a small refrigerator in the bottom of the vanity. Beds were very comfortable. As for the views there really aren't any as it is on a regular street. We used the eucalyptus steam room, which was very nice after being out all day in the cold. It takes a bit of getting used to, but we went back the second night and the morning of our departure, really enjoyed it.
The conceirge was awesome, we bought our Banff Gondola tickets from him. It was a great stay and well situated for exploring Banff and Lake Louise.

Stayed: October 2017
1  Thank ancastertravelle2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffParkLodge_DoR, Manager at Banff Park Lodge Resort and Conference Centre, responded to this reviewResponded 20 October 2017

Dear Guest,

Thank you for taking the time to provide us this detailed review! Excited to read you enjoyed all of our amenities and your overall experience! Our hotel team will be thrilled to hear you enjoyed their assistance!

We hope to welcome you back soon!

Warm regards,

Steven Schultz
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

The staff and facilities were outstanding. The only downside was out of date bus schedules and not the greatest lighting in the bathroom. The Grill restaurant was outstanding, though the breakfast buffet was a bit limited. Still VERY sufficient and their evening offerings were superbly cooked and picture perfect in presentation!

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank flyawaySanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffParkLodge_DoR, Manager at Banff Park Lodge Resort and Conference Centre, responded to this reviewResponded 19 October 2017

Dear Guest,

Thank you for providing us these kind words! Thrilled that our facilities and team provided you and exemplary experience!

We hope to have the opportunity to welcome you back!

Warm regards,

Steven Schultz
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017 via mobile

We stayed here one weekend in October and it was the perfect time to visit Banff. Front desk staff were fantastic as was the valet. Clean and tastefully decorated. Very close to downtown without the noise. No complaints!

Stayed: October 2017, travelled as a couple
1  Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffParkLodge_DoR, Manager at Banff Park Lodge Resort and Conference Centre, responded to this reviewResponded 19 October 2017

Dear Guest,

Thank you for choosing the Banff Park Lodge for your weekend getaway! October is a fantastic time to visit Banff and I'm excited that we were able to provide you a mountain escape!

We hope to welcome you back soon!

Warm regards,

Steven Schultz
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017 via mobile

My wife and I stayed here for the weekend in October.
It's walking distance to all the shops and market which is added bonus when it's cold outside. The rooms are standard and the staff are friendly. Check out the rec facility that includes pool and steam room.

Stayed: October 2017, travelled as a couple
1  Thank thomassE2568CG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffParkLodge_DoR, Manager at Banff Park Lodge Resort and Conference Centre, responded to this reviewResponded 19 October 2017

Dear Guest,

Thank you for providing us this review. Pleased that you and your wife enjoyed your experience!

We would love the opportunity to welcome you back soon!

Warm regards,

Steven Schultz
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

Stayed here 2 nights while on Canadian Rockies tour. It is a very nice, clean accommodating hotel right downtown Banff and 1 block from the river. Great location & convenient - walking distance- to all things downtown . Room was spacious, with all necessary amenities - although the shower was complicated to turn on and off. I figured it out - there are instructions but It is different than any I have ever sen in a hotel. The morning breakfast had a large selection of goodies - all kinds of breakfast food. However, on both mornings we had breakfast there was no fresh fruit, It was all "processed. As a banana a day person, I was disappointed, So if not for that I would have given it an excellent rating.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank scscientist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffParkLodge_DoR, Manager at Banff Park Lodge Resort and Conference Centre, responded to this reviewResponded 19 October 2017

Dear Guest,

Thank you for taking the time to provide us these comments. I'm thrilled we could provide enjoyable accommodations along your Canadian Rockies tour! Our location is certainly one of our best features, so I'm excited that you enjoyed that aspect.

If you find yourself in our area again, we would love to welcome you back!

Warm regards,

Steven Schultz
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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