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Reviews (1,103)
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Reviewed 10 July 2018 via mobile

Not a new place but rooms were clean and spacious and staff were friendly and helpful. Too far out to walk into town but an hourly shuttle bus got us there. We enjoyed our stay. We didn't eat in the restaurant because we had our own kitchen which was a good size. Plenty of living space

Stayed: July 2018, travelled as a couple
Thank Joan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_RMR, General Manager at Banff Rocky Mountain Resort, responded to this reviewResponded 4 weeks ago

Thank you for the great comments. We are pleased that you are able to take advantage of our complimentary shuttle service to the downtown area and we look forward to serving you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

Location is a bit out of town but they do offer a free shuttle. Rooms are decent; however our stay was overshadowed by rude reception and managerial staff. We are from Calgary and will never stay here again or any affiliated property due to the way we were treated. Friends and family visit often and this will definitely be a place we tell others to avoid.

  • Stayed: November 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank travelismykindabug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_RMR, General Manager at Banff Rocky Mountain Resort, responded to this reviewResponded 4 weeks ago

I welcome you to send me an email with more specific information. My email address is gdressler@bestofbanff.com.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2018 via mobile

It’s obvious from these reviews that none of these people have used the pool - probably good idea. Our children used pool and i sat at side watching all i can say is that it was filthy, the dirt on the tiles was ground in, i nearly died when i saw this and realised the children were in this filthy place- my husband waited in the viewing room it was as bad, dark,dingy and dirty, the breakfast area was nice and breakfast good. The room was ok for 1-2 nights max

Stayed: June 2018, travelled with family
1  Thank 203annemarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2018

Resort is in a great location with great mountain views in all locations. It is located about 1 mile from downtown Banff but well situated for visiting the sites in that area. Units are small but clean and the bedrooms are very small with no closets. We did not spend very much time in our unit. The staff was very responsive when we needed them. We greatly enjoyed our week!

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank gwhill096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2018

Rocky Mt Resort in Banff is not in town--out five or six miles. The accommodations were excellent. The unit was older, but clean and well-appointed. Staff was friendly and helpful. Buffet breakfast in the hotel restaurant (not included in cost of the room) was very good for the price. All-in-all, this was a fine stay at a very reasonable price for the area.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Bob J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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