On check in, the man on the front desk could not have been more friendly or helpful. He answered all of our questions about local laws, amenities etc., and made the phone Calle we needed to confirm excursion bookings etc. We were give a card with a voucher for two free cocktails to celebrate our wedding anniversary.
The rooms are large and well appointed, stylish and very clean. The hotel is a very easy walk from Banff town centre and the river.
The hot tub is small and doesn’t appear to be a well used facility. We held back one star because of the lack of a fitness room or pool, but if that’s not an issue for you, book and enjoy this hotel with confidence.
With so many great places to eat in Banff, we limited our eating at the hotel to breakfast, which was huge and tasty!More