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“If you just want to get away from it all...this is a great location.”

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Sea Garden Nuevo Vallarta
Ranked #10 of 27 Hotels in Nuevo Vallarta
Certificate of Excellence
Portland, Oregon
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“If you just want to get away from it all...this is a great location.”
4 of 5 bubbles Reviewed 24 February 2012

This hotel is very clean and well kept. The staff is courteous and helpful. It is a beautiful property. If you leave the housekeeping staff a small tip every day, you get even better service than the already great care they take to keep your room spotless. It is a 40 minute bus ride to the old town section of PV. If you just want to stay in, or take a shuttle to the other resorts nearby, it is a good choice. The food is adequate, but nothing stellar at all. We did try some of the nearby restaurants, especially the Laguna and Eddie's and they were good choices. There is nightlife (musical entertainment or dancing) in some of the hotels nearby, but not this one. This area really caters to Americans and Canadians, so you will not get a feel for anything authentically Mexican. The timeshare people are pushy. If you are not interested in buying, just say NO to attending a presentation. You will have to be firm about it and walk away. They don't even give you your room key until they try to talk you into going to a *free* breakfast the next morning. There is a free shuttle from the airport, but you have to request it in advance of arrival, or you will pay about $25 US to get to the property. The cost of internet service is outrageous, especially if you just want to use one of the computers in the store downstairs. The pool is warm and lovely, especially in the evening when all the "activities" stop. There are beautiful lounge chairs under grass huts on the beach, and the sand is a soft delight. Overall, a lovely place to decompress.

Room Tip: Although this location is far away from Puerto Vallarta proper, there is enough nightlife going on a...
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Sitewatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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557 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
bc
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 22 February 2012

4 of us went to the Ocean Breeze Jan 30-Feb 4 ( my husband and parents )and had a great time. It was clean, super friendly with good food. If you are looking for night life this is NOT for you. If you are looking for a relaxing holiday with beautiful grounds, heated pool, great service this is the place. It is small, clean, wonderfully located, easy to find everyone. Made new friends at the pool bar. The drinks are very strong so pace.

You MUST experience "Rythym of the Night" it is certainly a bucket list item. Amazing.

We had no pushey sales people from time shares actually never saw one.

Ask for an ocean room, just beautiful and listening to the waves was a great way to fall asleep.

We would certainly go back, just fantatsic.

Room Tip: Get an ocean room and pack your own pillows, they are really terrible.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bcangela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 13 February 2012

Just got back from the Sea Garden/Ocean breeze hotel. We had purchased the all inclusive package for 4 nights. Was not sure what to expect, but as soon as we arrived, we knew this was the right choice. The hotel exceeded all our expectations. I have traveled to PV about 12 times and this property was the best by far. The staff was just amazing. The food was very good, way better than the Riu. The grounds were a tropical delight and the pool was the warmest pool I have ever been in south of the US border. Check in was a quick and easy and we were pool side enjoying some delicious margaritas within 20 min of arriving.

The best part of the trip was the staff. They do not know the word no at this resort and will do everyhing to make you happy. I just cant say enough about the helpful, friendly staff. Edgar, Fernando, Anahi, Efrain and Hermilo and the rest of the gang at Rumba restaurant, thanks for making this the best vacation ever. The guys at the swim up bar made us some great drinks
and the service could not have been better.

Our room was spotless and always kept neat and clean through out our stay.
The A/C was a little noisy but at night it was cool enough just to leave the ceiling fan on.
One thing that needs to be addressed is the internet service. The hotel charges 170 pesos for 24 hours, and the service is really very slow. I feel this charge is WAY to high period. This was really my only complaint about this property. Also, the property is kinda on the quiet side, and tends to cater to an older crowd, so if you are looking for some wild party place, this resort is not it. I describe it this way; this resort is not a Carnival fun ship, its more like a Holland America cruise.... hope that makes sense.

I would go back to the Ocean Breeze in a heart beat. We loved our stay there.

Room Tip: we were on the 6th floor. nice view of the lagoon.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank TropicaLAguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseburg, Oregon, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 13 February 2012

Just got back from a dissapointing stay at this resort. I am not one for usually giving an online review, but I am making an exception this time. The resort was like a hospital with a pool! Very limited restaurants,no balconies, no hot tub, dirty ocean water, limited help with transportation, and above all very aggresive time- share representation at this resort. We were asked if we wanted to see the improvements at the Mayan. After breakfast we were held captive for five hours with a very aggressive, rude sales team. We are not rookies when it comes to time-shares, but this was rediculous. This rresort had a nice pool and well kept grounds, although small.

Room Tip: Check out the beds, ours was rock hard.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Darlene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Gerente at Sea Garden Nuevo Vallarta, responded to this review, 6 August 2013
Dear Darlene S :
We are grateful for your taking the time to write a review about your experience while staying at Sea Garden and for your kind words about our facilities

It appears as though not all your expectations were met. We spend considerable resources training our staff to maintain the highest possible standards and our goal is to make each one of our guests’ vacations relaxing. With that in mind, your feedback will be shared with all the appropriate areas to continue working hard to achieve excellence.

We hope to have an opportunity to welcome you back in the future to truly impress you with what we have to offer.

Warmest regards,
Sea Garden Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Ontario, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 12 February 2012

So have access to a Time Share at the Sea Garden and in January we decided to use it. Our previous trip to Nuevo/Puerto Valllarta was spent at an all inclusive which we enjoyed as long as we didn't spend a lot of time in the actual room, which was small but was alright. Anyways we wanted to do the time share route as we knew that we would get a much nicer room, almost like a small apartment. Which is what we wanted as we were going for two weeks.

Anyways the hotel itself was great. Our room/rooms were excellent. Our only complaint was that even though you get a kitchen, you don't get a stove. And maybe that the actual burners take forever to get hot. Which made it very time consuming when you wanted to actually make something to eat in your room.

Compared to the rest of the Mayan resort the Sea Garden is located much closer to the actual ocean, which again is great. You can come out of the hotel and be right at the pool area/ocean. Again this is a much smaller resort in comparison to the monstrosity that is the Mayan. So as a recap, the hotel was good, pool was good, and the beach/ocean were in close proximity, which again was fantastic.

So here is some of the bad. Well maybe not bad, but kind of annoying. When you are down by the pool and all you want to do is relax and enjoy the sun, you are constantly bombarded with the activities team asking you to join their activities. Guess what, ask once, ill come and join if i feel like it. Im not a fan of being pressured into joining your activities when thats not what i want to do. And please get a stereo that works. Most of the music was skipping, and way to loud. They only seem to have two speakers for the whole pool area, which means that in certain spots it is extremely loud. Buy a better system.

The Sea Garden is part of the Mayan Resort and that allows you access to some of the features of the other hotels (for a price). The only issue is that it is a fair walk over to the Mayan. There are golf carts that will drive people around the Mayan resort but if you are at the Sea Garden to bad. Not Good. We walked over to the Mayan for a breakfast brunch (which was really good) and then wanted to get a golf cart back. Nope, so how about a golf cart to where the bus can pick us up, and we'll go into Puerto Vallarta? Sure but only after 11am. What? Nobody wants to take a golf cart somewhere before 11am? Unacceptable!! We also Won a free pass for our daughter to the Kids club (again she had a great time once there) but we all walked over to the Kids Club which is at the Mayan Palace. But then was told that our signature was not matching. Really. It hasn't been a problem for all the purchases that we have been charging to our room up to this point. Again frustrating. And as a side note, the Mayan Palace and all its Mayan sub hotel in Nuevo Vallarta are way too far from the beach and the resort itself is HUGE!!! As a family you could get lost from each other and never find one another unless you had a meeting point. This is definitely one of the reasons we like smaller resorts.

Last thing is that the Sea Garden seems to be part Time share (which we were) and part All inclusive. Which again we didn't like. The fact that we had to pay $8 for our drinks and over $20/person for the buffet is unacceptable. Those that have timeshares should have the option to pay for an all inclusive upgrade or something like that. The all inclusive guests seem to get more bang for less money!

But all in all the Sea Garden is nice, the staff is nice (although not always that bright - like telling us that it would cost 2000 pesos each for dinner, and when we asked where the towels were they said "somewhere over there". Really you can't give us directions to where the towels are?!?!). Would I go back? If it was for more then 1 week, probably as the room and the view is really quite nice. But if I was only going for a week I would definitely be looking around.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Greg T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review, 22 November 2013
Dear Greg T :

Thank you so much for choosing Sea Garden for your vacation and for sharing your review with us. We are pleased to learn you liked the room accommodation, the staff’s service and pools.

Comments like yours enable our continued pursuit of improvement for perfection on our daily performance.

We truly look forward to serving you again in the near future.

Best regards,
Sea Garden Nuevo Vallarta Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sea Garden Nuevo Vallarta

Property: Sea Garden Nuevo Vallarta
Address: Av Paseo de las Moras s/n | Fracc Nautico Turistico, Nuevo Vallarta 63735, Mexico (Formerly Mayan Sea Garden Nuevo Vallarta)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Best Value Hotel in Nuevo Vallarta
#10 On the Beach Hotel in Nuevo Vallarta
Price range (per night): $131 - $537
Number of rooms: 180
Also Known As:
Mayan Sea Garden Nuevo Vallarta Hotel Nuevo Vallarta
Nuevo Vallarta Mayan Sea Garden

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