I visited this place for a family dinner, to celebrate a especial day in the new building where they moved, we were welcome nicely and take to an appropiated table, we received the menu inmediately and we started to view the nice leather menu eachone of us, the waiter insist several time to take our order before we were ready at the level of being inopportune, the time for wait the meals were a quite long, and once finally we got the order, the meat were not at the finish we asked, the waitter seems to be upset with the issue due to have double work to do. Obviously tips were not supplied.
In general the family momment was not pissed off but was not perfect as desired.
I recommend the Costillas de Sancho to provide formal tranning to the personal to improve their performance, on emottional Intelligent, customer care, conflicts management.
Hope this help to improve them!
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