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“If you like dogs and kids this place is for you.”
1 of 5 bubbles Review of Alegranza

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Alegranza
Certificate of Excellence
Ottawa, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“If you like dogs and kids this place is for you.”
1 of 5 bubbles Reviewed 26 February 2012

We recently stayed at this hotel and booked for a month. It is a very dog friendly place so there is alot of barking going on. It is also located in more of a residential area and alot of the homes have guard dogs which you can hear barking through the night. There are also a few units that have long term renters in them with screaming children. One couple thought it was a good idea to teach their child how to swim while we were there and he proceeded to scream for half an hour until we called the front desk to intervene. The way the property is laid out everything echos and is very loud. Not a place that is quiet when you are looking to relax. The units had very little kitchen items/staples. We also found the location was not convenient if you are staying long term. The grocery store and beach is a good15-20 minute walk. TV had only 3 stations, only one in English. We moved out after the first week.

Room Tip: Penthouse to be away from alot of the noise.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
8 Thank Crystal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alegranza, Owner at Alegranza, responded to this review, 28 February 2012
This opinion is a result of a very problematic client that was looking for a free stay at Alegranza. He threatened to the management to write this comments in several webs, and obviously he has done it.

Since the very first moment he arrived to Alegranza, he realized that we are not on the beach, and I guess they were expecting a vacation at an ocean front resort. We are very forward about our location, so he wasn't misled, he just fail to inform about the location of the resort. During the first week of stay at Alegranza he found another ocean front resort. After a few days, he started complaining about any single minor issue (dogs, kids, etc, etc..), with a sole objective of trying to cancel the reservation in order to move to the ocean front resort that he found.
Management of Alegranza offered him and actually toured them to an up-graded luxury penthouse unit, but no free nights were granted, nor deposit return for early departure. This was originally accepted, but surprisingly he left without notice after 10 days of stay, and then through e-mails he requested his money return with the threats of asking Visa to cancel the charges, and to publish this negative opinion. Of course, we could not give in to his threats, and this is the result.

As can be seen in other comments published, in which Alegranza is ranked an average of 4.5 over 5.0 points, this is the very first time we encounter a similar situation in which a person tries to makes use of social media to maliciously threat hotels and businesses, for their benefit. So our overall client ranking published is our only defense against them.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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115 reviews from our community

Traveller rating
    78
    22
    4
    5
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
California City, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 February 2012

Alegranza is truly a home away from home. It has a serene and peaceful feel about it. Our unit was spacious and extremely comfortable. It's an easy walk to the beach, to downtown San Jose and to Mega for supplies.

The views of the Sea of Cortez and the Estuary are breathtaking. The beds were comfortable; my only suggestion would be to upgrade the linens. The kitchen had everything we needed since we didn't do a lot of cooking. If you're a gourmet chef you may not be happy with the dull knives.

Would definitely return here and we look forward to another stay in a very comfortable and accommodating property. Javier and Pedro go out of their way to make sure you're happy and secure.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank xyz32999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poulsbo, Washington
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 19 February 2012

Alegranza has the potential to be a great property but they need to up grade some of their units and be a bit more proactive with their guests. We stayed in unit A201 and it was nicely furnished but it was starting to get "tired". The second bedroom bed needs to be replaced and We were annoyed by a lack of kitchen items like small bowls, potholders , placemats, napkins, only 2 beach towels for 4 people etc. These things may seem trivial but if the condo wants high end clients they need to keep up. It also would have been nice to know before the last day that only the middle pool and hot tub were heated and that the condo had special deals with local restaurants for their clients. A simple information sheet at check-in would facilitate that.
Having said all this we had a great week with friends in the warmth and sun. Thank you!

Room Tip: A201 is nice but next to the cobblestone steet thus quite noisy. Next time I think I would ask to...
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Poulsbofoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose del Cabo, Mexico
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 January 2012

Alegranza is situated at a high point in the middle of San Jose affording fabulous views, not only of the ocean (and Whales) but of the city out the back of the suite. Easy walks to the beach, the old city, Thursday night art walk and modern convenience stores like Starbucks and Walmart. the location gives a feeling of being in the middle of this quiet city. No fighting over seats at the pool like we've experienced at the hotels people live here so no hurry for pool time . Want to rent a car? The manager will book it and they will bring it to you and pick it up the next day- no inflated price. Great finishes in the unit, quiet and cool for sleeping at night. There are about 100 units but it feels like you have it to yourself- but lots of Canadians if you really need to talk to someone. Next time I'd bring my tennis racquet. Very safe and quiet place . Almost forgot to menton the wireless that allows for keeping connected to the rest of the world. skyping grand kids from the pool if you want. Please don't come here. we want to keep it to ourselves!

Room Tip: there are options of two and three bedrooms with corresponding bedrooms. Wonderful dressing rooms ev...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 January 2012

A gorgeous facility - very well maintained, great attention to details, lots of room, and a convenient location (close to the beach as well as the restaurants in town). Javier is a very honest, honorable property manager who was also extremely helpful with great suggestions for lunch/dinner. I'd come back.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amjanmoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alegranza

Property: Alegranza
Address: Calle Paseo Las Misiones 927 | Colonia Club de Golf Fonatur, San Jose del Cabo 23400, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 40 Speciality Lodging in San Jose del Cabo
Price range (per night): $276 - $524
Hotel Class:4 star — Alegranza 4*
Number of rooms: 95
Official Description (provided by the hotel):
Alegranza Residential Resort is an exclusive community located on the serene residential golf course of San Jose del Cabo, one of the best places to vacation in Mexico, within walking distance to the beach and the historic downtown, where the best restaurants in Cabo and shopping can be found.From its hilltop location Alegranza dominates the entire San Jose Bay, from Punta Gorda to Palmilla, offering you magnificent unobstructed views to the Sea of Cortez, the best fairways and golf in Cabo, the estuary, the Puerto Los Cabos marina and the desert.Carefully designed by Carlos Herrera, the architect who built Las Ventanas villas, widely acclaimed for his tasteful Mexican touch, Alegranza is a celebration of splendid scenes, fresh sea breezes, incomparable location and architecture that will please your senses.This architectural masterpiece is the result of a detailed analysis of the most discerning clients’ needs, where comfort, open spaces, quality features and high-end finishes, perfectly harmonize with class, elegance and Mexican charm ... more   less 
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Also Known As:
Alegranza Hotel San Jose Del Cabo
Alegranza Los Cabos/San Jose Del Cabo, Mexico

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