We had a wonderful week at the villa!! We were amazed at the service and how beautiful the place was. Yoshua was a key part in keeping us happy. He went above and beyond to make us feel at home. He was attentive and went out of his way. Our microwave went out and within a half an hour he was there with a new one plugged in!
Loved this resort. Super clean! The villa was even better than the pictures. Our butler Yoshua was super friendly, spoke great English and was very informative and helpful! He was able to book all our excursions, make dinner reservations, etc. He always responded promptly when we had a question. We had one minor maintenance issue and Yoshua had the maintenance crew at our villa within minutes and the problem resolved within the hour. Conveniently located close to town in an easy taxi ride. Danny was quick to respond and answer all my questions when I made my reservation. Resort was very safe and had 24 hour guard service. We had 2 families with teenagers and younger child and fit very comfortably in the villa and the resort had amenities for all ages.
|How easy was it to book the property?||How easy was key pickup/access to the property?|
|Overall condition of the property||Bedding & mattresses|
|Kitchen & utensils||Bathroom cleanliness|
|Other facilities & amenities||Service|
|Friends getaway||Older travelers|
|Families with young children||Large groups|