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All reviews las marias los riscos el patio la trajinera phase pool el eden tequila bar phase ii activities director infinity pool all inclusive package time share all inclusive plan shuttle service free shuttle cart drivers golf cart
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Reviewed 4 weeks ago

We stayed at the hotel portion of the Encantada resort for 2 nights and had 2 nights at the residences. The hotel is just okay, the rooms were a little dated and we had to be moved because of the musty smell of the room. I expect some level of mustiness due to ocean but this one was so bad I couldn't stay. We had breakfast and food by the pool, it was decent but nothing to rave about. The one thing I loved about the resort was the people, everyone was so nice and kind. Special shout out to both Oscar and Billy as well as Tiffany at the front desk. I did not like that the resort was so spread out you pretty much need a golf cart to take you most places. The residence we stayed at was beautiful, very well maintained and Brendelay was a great butler, would definitely stay at one of these again. Probably wouldn't stay at the hotel again, there are nicer options in Cabo.

  • Stayed: September 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Kylah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We were there for a week in the off season to see how things were. Staff and food great, facility was quiet lots of space for the people that were there. Weather good but a little humid. If you like space and quiet try this facility on the off season

Room Tip: Try and stay in phase three if you can
Stayed: September 2018, travelled as a couple
Review collected in partnership with this hotel
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

Room was great with full kitchen except no oven. Room was very clean and maid service was excellent. Front desk took care of any needs. Shuttle to Los Cabo’s leaving at 0800 every two hours with last shuttle returning at 2250.

Room Tip: Kitchen with all utensils and full refrigerator. Great view of the ocean.
Stayed: September 2018, travelled solo
Review collected in partnership with this hotel
Thank kennethc206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Such a great place, from start to finish.
There's so much to talk about with what they have to offer and how they treat their guests. The rooms were authentic, clean and comfortable with a beautiful view. We had an issue with the patio door not locking, fixed right away.
The breakfast buffet is the best out of the 3 others we've tried so far. Luis is friendly and cooks up the best chilaquiles. We love starting our day there.
They offer a shuttle for $5 that takes you to the marina, which is a $25 taxi trip. We've had Leonardo as our driver a few times and he's great. Always has a smile and always has great info/feedback on things to do during the trip.
The poolside bar/restaurant is perfect for staying at the resort, too. Rafael and the entire staff are friendly, fun and are just happy people to be around. With or without your feet being in the water, it's great. Oh, and don't be surprised when you see iguanas hanging around the area while you're down there.

We are 6 days into our 9 day trip and already making plans to return. We have a spa day and a water trip coming up, so we'll make another review after check out.

Stayed: September 2018, travelled as a couple
Thank Escape817568
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018

Checking in was quick. Thank you RAUL. Valet took our bags in our room right away.Hacienda's infinity pool was amazing. Not crowded and always clean.Room service is excellent. Food was excellent and service was fast.Cleaning service everyday was also a treat.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Curious88761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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