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“Most amazing place!!!!!” 5 of 5 bubbles
Review of Esperanza - An Auberge Resort

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Esperanza - An Auberge Resort
Ranked #4 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Most amazing place!!!!!”
5 of 5 bubbles Reviewed 11 September 2012 via mobile

My husband and I stayed on our honeymoon last November. We had the most amazing experience. We are well seasoned travelers, and I have to say some hotels have came close but nothing like Esperanza. The rooms, pool, spa and restaurant were above and beyond our expectations. The well renowned chef that cooks for this amazing place is not to be believed. We live in NYC and eat at the best restaurants and we still compare everything to Esperanza!! We can not wait to return!!

  • Stayed November 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Missy628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, 13 September 2012
Thank you for your wonderful comments! I am thrilled that you enjoyed your honeymoon at Esperanza! It is great to hear that our rooms, pool, spa and restaurant were above and beyond your expectations.

We look forward to seeing you again in the not too distant future!

Warmest Regards,
Marc Rodriguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,044 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (242)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 September 2012

First of all let me start by saying that I took the time to read some of the negative reviews about this resort out of curiosity and was very surprised by some of the comments.

That being said, you cannot believe everything you read, perception is everything sometimes, so keep that in mind.

We were fortunate enough to have a amazing visit to Esperanza. We were invited to stay with our friends in a 4 bedroom villa. From the moment we pulled up to the resort we were greeted with a welcome margarita and a warm greeting from our concierge. We were then given a brief tour of the grounds while the staff quietly took our luggage to our villa which was there waiting for us by the time we arrived.

The villa was phenominal! The decor was beautifully done, and we had everything we could ever imagine or need. We were very impressed with the ammenities and level of attention to detail of the villa.

The villa temperature was always cool inside compared to the hot humid weather outside. Our concierge made sure we had anything and everything we could think of. He made us fresh guacamole and salsa everyday, made us margaritas, arranged our fitness classes and excursions, coordinated the housekeeping staff and cleaning, and was there to make sure we were happy everyday.

No matter what staff member we passed by on the property, they would always stop and smile and say hello and ask us how our day was going. The poolside service was wonderful, even if you hadn't ordered a drink there was always someone checking on you to offer you a towel, water, lemonade and popcicles. I was blown away by the customer service!

The grounds and surrounding plantlife are amazing! The design of this property was done with such attention to detail and thoughtfulness. This place is immaculate, not a fallen leaf in sight. The architecture is really something to be seen. I can't even describe how amazing the architecture is. Many infinity pools surround the property, some over looking the ocean. Swimming in the pools was heavenly! We were literally the only people in the pool many times. The hot tubs were perfectly heated and the jetts were awesome.

The beach cabanas were spectacular, very relaxing and comfortable. We had a waiter come down several times to check on us.

One thing I will mention is that the ocean current is very strong in this location and is not safe to swim in. This is common for many other cabo beach fronts as well so keep this in mind when booking your stay.

We did not want to come home from Esperanza, we were very impressed and pleased with our stay. We had so much fun and the staff truly made our visit memorable and enjoyable.

Room Tip: good location for adults, couples not families w/ kids
See more room tips
  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank heatherlosgatos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, 9 September 2012
We are very happy that your stay at Esperanza, an Auberge Resort was amazing! Thank you for taking the time to send us your thoughts on Trip Advisor.

I agree that our 4 bedroom villas are beautiful and I am glad that you enjoyed our amenities and service! Our fresh guacamole and margaritas cannot be missed when visiting Esperanza!
Our staff love what they do and it is great to hear that you were well taken care of while here.

Yes, during this time of year the ocean current is very strong. We recommend our private beaches for sunning and lounging. Chileno and Santa Maria public beaches are 10 minutes from our resort, which is perfect for a swim!

We hope you and your friends will be back for another amazing stay very soon!

Warm Regards,
Marc Rodriguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dana Point, California
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 4 September 2012

Esperanza/Punta Ballena is a must if you're planning a trip to Cabo and want an experience of a lifetime. The trip started before we arrived in Cabo. We were called by our personal concierge the day before asking to confirm our flight information so there would be a Escalade waiting at the airport to pick us up. We were driven directly to our magnificent villa without a "check in" process and met at our private villa by our personal concierge and given a full tour of our beautiful home and guest cottage. Everything about the villa was exquisite....the furniture, decor, privacy, and view! We were given the personal cell phone number of the concierge and encouraged to call for any requests, which we did every day (sorry!). For all of the things we asked for during our stay the reply to every request was always the same, which was "it's a pleasure, Mr. Kay!" Here's a list of things we called for: could we please have our outside fireplace built and lit every night at 7:30p, could we please have the fire pit above the ocean lit by 8p for us to sit and enjoy the "blue moon," could we please have food and drinks made for us, and could we please see menu's of the restaurants we were most interested in? The people who work at this resort couldn't be trained any better in customer satisfaction. There were so many wonderful experiences during our 10 day stay that included the special Mariachi Band/Mexican dinner night, s'mores night, private beaches, and figuring out the public bus system (it's easy....try it....no one is going to rob you! ha).

Overall, the quality time we spent together here was extraordinary with so many ways to spend time together laughing, dreaming and connecting. This is a must visit if you're in love and want to share an amazing experience.

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CAKOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, 6 September 2012
Thank you for such wonderful comments. I am delighted that you found Esperanza, an Auberge Resort to be fun, full of surprises and packed with quality time for you and your husband!

I have shared your great feedback with our entire team who enjoy going above and beyond to exceed your expectations. It is great to hear that you also enjoyed our Mexicanisimo event along with Mariachi, s'mores and our romantic, private beaches.

Thank you for giving us the opportunity to pamper and spoil you, this is what we at Esperanza do best! We do look forward to having you both back for another amazing getaway very soon!

Warmest Regards,
Marc Rodriguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlingame, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 September 2012

My husband booked this for my birthday in March. It was amazing! Beautiful location, we watched whales everyday from our breakfast table. Spa was outstanding & you can use it anytime you are there, not just during your treatment. We love steam sauna, which you can use anytime of the day or night until they close. Their cucumber, basil margaritas were outstanding! The workout facility had chlorophyll mint water which I'm certain saved me from any hangovers, as I filled my empty water bottle & drank throughout the day. Our room was amazing with sliding wooden glass doors & an outdoor hot tub off the bathroom sliding windows. The pool was amazing & rarely had anyone in it. It is an adult only facility, & not crowded - no obnoxious drunk people. Felt like we were at our own private villa, unlike many other resorts where you can feel like "one of the cattle" herding around. The only thing that could use improvement are the lunch & dinner menus. I'm very particular about food quality, taste, preparation & appearance & wasn't wowed. Everything else made up for that. This was an experience I will always treasure & remember. If we weren't still raising children, I think we'd still be there! By the way, I'm taking my husband back there this Oct for his birthday!

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sharnhealth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, 5 September 2012
I am delighted that you and your husband enjoyed your birthday celebration here at Esperanza, an Auberge Resort.

It is great to hear that you loved our beautiful location, whales dancing in the ocean, an outstanding spa treatment and steam sauna as well as our signature Cucumber Margaritas!

I appreciate your feedback regarding our lunch and dinner menus. We are working to improve and enhance these with our Chef.

Once again, thank you for your great comments. I hope you will return soon for another "Amazing Adult Getaway"!

Warm Regards,
Marc Rodriguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 3 September 2012

All the great reviews you've read about this place are 100% true and spot on. If you are in the market for this kind of luxury vacation then you can not go wrong with this resort. I've also stayed at the Palmilla and comparatively they are neck and neck with the same outstanding services. Here's what I found different about Esperanza and why I loved or didn't like (really only 1 complaint) about the stay. LOVED....Expansive open green area with family friendly pools, and i think more family friendly if you have small children because of more running around space. Also, 3 family pools to choose from that you'll love (adult pool also located elsewhere on property) LOVED the little coffee shop cafe opening early for quick coffee and snacks. So perfect if you have older kids and they want to be on their own in the morning. Outstanding rooms (we stayed in residences with 3 bedrooms) with lots of privacy. Fabulous concierge service which can hook you up with any activities (tried and true) in Cabo proper. HINT: Find a jet ski/actiivity company that will pick you up at the hotel. A cab ride into town is about $20 each way. FOOD EXCELLENT BUT....and here's my only complaint....the menu is too limited at the restaurant around the infinity pool. We ate lunch and most dinners at this restaurant because the view was so spectacular. It would have been great to have a more varied menu. OH, and don't miss the fireworks night and the cook-out with fireworks. You'll love it!

Room Tip: There residences are all great rooms and the 3 bedroom residences have two enormous master suites. P...
See more room tips
  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank yellowsunfish61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review, 7 September 2012
Thank you for taking the time to send us your great feedback regarding your recent stay at Esperanza, an Auberge Resort! I am delighted that you enjoyed our family friendly pools, coffee shop cafe, outstanding rooms as well as excellent food!

I appreciate your comments regarding our menu variety. I have shared this with our Food & Beverage team who are currently reviewing our lunch and dinner dishes for improvement.

On behalf of the entire Esperanza Team, we look forward to welcoming you and your family back again very soon!

Warm Regards,
Marc Rodriguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Esperanza - An Auberge Resort

Property: Esperanza - An Auberge Resort
Address: Carr. Transpeninsular Km 7 | Punta Ballena, Cabo San Lucas 23410, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Cabo San Lucas
#2 On the Beach Hotel in Cabo San Lucas
#2 Spa Hotel in Cabo San Lucas
#2 Luxury Hotel in Cabo San Lucas
#3 Romantic Hotel in Cabo San Lucas
#5 Family Hotel in Cabo San Lucas
Price range (per night): $840 - $4,606
Hotel Class:5 star — Esperanza - An Auberge Resort 5*
Number of rooms: 57
Official Description (provided by the hotel):
At the tip of the Baja Peninsula, Esperanza is located within the private enclave of Punta Ballena in Cabo San Lucas Mexico. Overlooking the Sea of Cortez, this highly acclaimed luxury resort offers an incomparable natural setting on 17 lushly landscaped acres. Fifty-seven guest casitas and suites cascade down a gentle hill affording spectacular ocean views from every room. Resort amenities include an oceanfront infinity-edge pool, private beach, award-wining spa, yoga studio, fitness center, art gallery and world-class dining—all with spectacular 180-degree vistas of sky and sea, for a perfectly private resort escape. ... more   less 
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Also Known As:
Esperanza - An Auberge Hotel Cabo San Lucas
Hotel Esperanza An Auberge
Esperanza Resort
Esperanza - An Auberge Resort Cabo San Lucas, Los Cabos, Mexico

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