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Savings alert! 15% below average rates

The price you found is 15% lower than this hotel's average rate of USD 168/night.

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Reviews (2,120)
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Reviewed 5 April 2018

Very nice property. Especially liked the jungle feel to it (coconut palms, lizards, bright coloured birds). Food was very good. Could use some better beers on tap and less expensive bottles of wine, but that's my only criticism. Cheers! MM

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
2  Thank michaelmoreau61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EDSS S, Director General at El Dorado Seaside Suites, responded to this reviewResponded 6 April 2018

Dear michaelmoreau61

Thank you for allowing us to host you during your recent visit and for taking the time to share your words of appreciation.

thank you for your suggestions and we are thrilled to know you had such a wonderful stay at El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma and cannot wait for you to experience another Karisma experience with us.

We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera

Best regards,

Alejandro Lopez
General Director
gm@eldoradoseasidesuites.com.mx
El Dorado Seaside Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

This resort exceeds all my expectations. The rooms, the service, the food, the spa! Guadalupe on the beach is the best host/server I’ve ever known! Truly amazing resort. Angelica at the spa gave the best deep tissue massage I’ve ever had. I would not hesitate to return to this resort. I can’t wait to come back!

Stayed: April 2018, travelled as a couple
2  Thank Lee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EDSS S, Director General at El Dorado Seaside Suites, responded to this reviewResponded 6 April 2018

Dear Lee B

Thank you for such a wonderful review and for sharing your experiences with the Trip advisor community. I’m sure your review will help many with future vacation choices.

It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be.

We hope that El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma will be your preferred resort for your next visit to the Riviera Maya and Mexico.

Best regards,

Alejandro Lopez
General Director
gm@eldoradoseasidesuites.com.mx
El Dorado Seaside Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

We stayed at El Dorado Seaside Suites for our honeymoon and oh my goodness it was AMAZING!! We were there 6 nights in an ocean view suite on the 6th floor. From the time we arrived to the time we left we experienced the kindness most helpful staff! Everyone was so friendly and willing to answer any questions we had. The food was amazing, the atmosphere was amazing, the facilities were amazing. We did a couples massage on the beach along with a private dinner on the beach - both things I HIGHLY recommend! We also did a few different excursions while we were there - all of which was booked through the resort! They made those processes very easy. Our honeymoon was the best week ever. It was romantic and beautiful and special! We will definitely be going back!

Room Tip: The rooms on the 6th floor are by far the best rooms! The ocean view suites are AMAZING!!
Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank clarkwedding324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EDSS S, Director General at El Dorado Seaside Suites, responded to this reviewResponded 6 April 2018

Dear clarkwedding324

Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your honeymoon with us.

Splendid experiences should begin from the moment you arrive to the moment you depart and we are happy to hear you encountered just this.

Thank you again for your review, and I look forward to hosting you here at El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma many times more in the future

Best regards,

Alejandro Lopez
General Director
gm@eldoradoseasidesuites.com.mx
El Dorado Seaside Suites

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Reviewed 3 April 2018

My husband and I just got back form a mini-break. What can I say? El Dorado Seaside and the Karisma group in general is excellent. This hotel shares facilities with Sensimar and both properties are amazing. The service is on point, the staff is friendly and professional and the restaurants are excellent. The rooms are gorgeous, big and clean. It's a great place to rest and relax. The spa is exceptional. We had an amazing time and can't wait to go back! From the moment we arrived to the moment we left we were treated like VIPs. We travel often and this was one of the best vacations ever! Can't wait to go back!

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank CiaoClaudia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EDSS S, Director General at El Dorado Seaside Suites, responded to this reviewResponded 4 April 2018

Dear CiaoClaudia

Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience.

Splendid experiences should begin from the moment you arrive to the moment you depart and we are happy to hear you encountered just this.

Thank you again for your review, and I look forward to hosting you here at El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma many times more in the future

Best regards,

Alejandro Lopez
General Director
gm@eldoradoseasidesuites.com.mx
El Dorado Seaside Suites

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Reviewed 3 April 2018

Our stay at El Dorado was excellent. The staff was courteous, professional and friendly, the grounds spectacular and the food so delicious! Service beyond compare, large spacious and clean rooms. Good daily activities and nightly entertainment. We can't wait to go back!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank gastronomiebongiorno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EDSS S, Director General at El Dorado Seaside Suites, responded to this reviewResponded 4 April 2018

Dear gastronomiebongiorno

Thank you for selecting El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma as hosts for your most recent visit to Mexico and the Riviera Maya.

We work hard in creating a truly memorable experience for each and every guest so it brings me great joy to know our team went the extra mile and that their had such a positive impact on your vacation experience.

I am also pleased to read how much you enjoyed our luxurious accommodation and facilities as well as our beautiful grounds.
It was a pleasure hosting you and we certainly hope El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma becomes your resort of choice during future travels.

Best regards,

Alejandro Lopez
General Director
gm@eldoradoseasidesuites.com.mx
El Dorado Seaside Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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