I just returned from a week long stay. Overall, I found the place very comfortable and relaxing. The staff in both reception and restaurant are excellent. In particular, Emer at reception was very helpful. She is a fountain of information about the area, and she has experienced all of it first hand: from swimming in the cenotes, swimming with the turtles, paddling in Sian Ka'an, etc., and know the terrain and all the guides. In addition to all the knowledge she has of the region, she delivers this information with humor, smiles, a very helpful attitude... and a lovely Irish brogue.
- Official Description (provided by the hotel):
- Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more less
- Also Known As:
- Ahau Tulum Hotel Tulum
- Esmeralda k Hotel Tulum
- Esmeralda k Tulum