Not very clean, it's an open shower cold wind getting in, salty water, concrete floor with dust, little space for make up near the sink, one small mirror. Breakfast is amazing, view is great, stuff are very helpful and friendly.More
Not very clean, it's an open shower cold wind getting in, salty water, concrete floor with dust, little space for make up near the sink, one small mirror. Breakfast is amazing, view is great, stuff are very helpful and friendly.MoreShow less
First of all we would like to thank you for choosing us during your stay in Tulum it was a pleasure to welcome you. We are worry about your comments where you mentioned the cleaness of the room, we would have liked to know during your stay about this comments to give you a solution inmediatly. We will take care of it and thank you for your feedback that allows us to improve.
We hope to welcome you again! Have a nice Trip back home.
The staff was amazing! From the worm welcome in the reception to the cleaners saying hi and the waitress who always smiled. You felt at home and the bed was sooo comfy! Eat one dinner or lunch - the guacamole is amazing and so are the drinks. We stayed here for two nights and then changed hotel (which I recommend for the fun of it) but we would choose Tata again for sure!
We are very happy to read your review about your stay at Tata Tulum, On Behalf of all the staff we thank you for your comments, we are glad to know you felt at home during this days! Now you are part of Tata's Family and it would be a pleasure if we have the opportunity to welcome you again.
Have a nice Trip back home.
Our warmest Regards
Really nice room, everything is clean and not having a pool or television didn’t bother us at all.
The shower in the bedroom is really nice and the beach stretch is top.
Staff is really kind and professional.
Thank you Paul!
We are very happy to know you have had a nice stay with us! We try to keep the Tulum design in all our rooms and give you the best service, quality, and all the comforts to make an enjoyable and memorable stay! But we are continuously doing new improvements in our facilites so will be a pleasure if you let us welcome you again and exceed your expectations!
Have a nice trip back home and we hope to see you soon.
Our warmest regards
I knew nothing about Tata Tulum, or Tulum for that matter, when I made my booking for 3 nights at this hotel. I am so glad I chose this hotel. The room was excellent, spacious and comfortable. The food in the restaurant was delicious, bar service attentive and sun lounges on the beach extremely comfortable. I liked that it was, sort of, at one end of the beach which made it a bit quieter than some of the resorts. We were really sad when we had to leave. My only suggestion would be to put a limit on how long you can leave a sun lounge unattended before it becomes available to someone else. I noticed a number of guests went away for hours, left some belongings, and then expected to comeback and resume their position on the lounge. This is unfair given there isn't enough sun lounges for every guest at the hotel.
Thank you so much for write such a nice comment about your experience with us! We really want to let you know how happy we are to know you have choosed us for your first trip to Tulum. For us was a pleasure to receive you and we would like a lot to have the opportunitty to pamper and welcome you again! For us is very important each review that way we can improve and we can offer the best services, so we will take care about the sun beds, we are adding more Palapas on the beach so next time for sure you will have one just for you.
We hope to welcome you soon at your home in Tulum, Tata.
Have a nice trip back home.Regards!
Friendly helpful staff. Nice beach - kept clean and even had the seaweed removed by staff outside the hotel. Quiet. Secure. Good cocktails and food. Lovely room. As a European traveller and booking late I found it quite pricey for what it was, including food and drink. However it was a lovely stay. Great ocean with a few waves to swim in. Nice to walk to walk down the beach to sample some of the restaurants and bars. Recommend the Posada Margherita restaurant down the beach.
On behalf of all the staff of Tata Tulum we appreciate the time you took to write your experience with us and we are very happy to read you liked the hotel and you enjoyed all our services, the food, the cocktails! We would like a lot to receive you again!
Have a nice trip back home!
Our warmest regards
My wife and I visited the Tata Tulum for the first part of our honeymoon and they did not disappoint. The Tata is pretty small property like most Tulum hotels, but it is situated in a perfect part of the beach strip because it is basically in the middle of everything. The beach is gorgeous, fine white sand and turquoise water. They are constantly collecting the kelp that washes up and taking it away. The service at Tata was impeccable - we communicated via Whatsapp and every request was fulfilled within moments. They went out of their way to make our stay special, and we really appreciated the wonderful service. We stayed in room 13 (ocean front deluxe) which I would say is the best room on the property as it is closest to the water and has unobstructed views as you can see from my photos. Room 12 has the same views, and is one floor below. If you stay in a room with ocean views, wake up for the sunrise! The hotel rooms are minimal the Tulum fashion, but still wonderful. You do not come to Tulum to have a TV, radio or telephone in your room - but the exposed cement floors, outdoor double shower, comfortable bed, floor to ceiling sliding glass doors, and perfect view make for a stay you will not want to end.
The food at the restaurant downstairs was always delicious and the service there was also great. Free breakfast daily was a highlight. Drinks were also delicious. We plan to return to this hotel on our next visit to Tulum, Tata is a wonderful new hotel for adults/couples.
We do not have words enough to tell you how happy we are to read such a great review about your experience, for us this is the main goal! That each guest experience the best time with all the conforts and excellent service! Tata Tulum is your home and guest like you motivate us to continue doing our best.
Thank you too for choosing us to celebrate your honeymoon and let us be part of your storie! We are glad to read you liked the view of your room that is such amazing, the most beautiful awake with the stunning sunrise in front! In general all the details that you mentioned before are part of the experience of Tata! We hope to receive you again.
Our warmest regards, we already miss you!