Hola! Canada here!! First, the crew were very accommodating when I had a to take one of my sick kids back to the room at my hotel last minute and very patiently awaited me coming back. Second, my other child and I had an amazing day and I was very glad to not have cancelled as we loved the zip line and cenotes and the tamales!!! We were the only two English speaking clients and they were very good at keeping us up to par in the instructions and were entertaining and had lots of tidbits of history to share. Third, my child has allergies and they were very understanding and assured us that the snack we had was good for her to eat. When we come back to Mexico, I will be sure to try to attend again, perhaps seeing Tulum on our next tour. I only wish I'd had more cash to leave a better tip at the end of the day! See you soon!
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