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All reviews chef lulu communal table other guests palm trees french press coffee sian ka'an private beach nature preserve ocean front suite every morning bio reserve beach road chilaquiles ceviche granola tulum strip sound of the waves
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Reviewed 24 February 2018

Let's start with the gorgeous location, right next to the S'ian Kian biosphere a peaceful spot at least 300 meters from the nearest hotel, bar or restaurant. The beach is beautiful white sand lined with palm trees. Palm trees provide ample shade especially around the communal table that is so important to the Casa de las Olas experience. We loved sharing breakfast and afternoon lunch snacks with the other guests some of whom became genuine friends we've already made plans to see back home .Jimmy Greenfield the owner is a consummate host who manages to attend individually to the needs of each of his guests. Lulu is a brilliant chef. Six breakfasts, all different, were sublime. Her guacomole and ceviches the best i've had anywhere. Our room had a wonderful view of the ocean through a canopy of palm trees (see photo). Altogether spectacular and unusual. If you need to be pampered 5-star hotel style you might not be happy here, but if that's OK, you will likely be in heaven.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2018

We spent four nights at this self sufficient hotel right on the beautiful beach and came away fully relaxed. The staff cannot do enough for you and make you feel at home straight away. Nothing is too much and they even will give you a lift to a local restaurant of an evening. They know all about the area and give very knowledgeable advice. Breakfasts are taken in the garden, altogether, and the delicious food is freshly prepared for you.

Room Tip: All rooms look onto the beach
Stayed: February 2018, travelled as a couple
Thank Hilary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2018

We had an amazing stay at Casa de las Olas, which truly feels like a piece of unspoilt and quiet paradise in what is clearly a fast-expanding Tulum. Our room was beautiful, with stunning views of the ocean and a lovely balcony to relax on.

The house is set in amongst palm trees and fauna which makes it feel like you’re in the jungle, whilst still being right on the beach front. Once on the beach, it feels almost totally private and secluded. This place really is something special!

Jimmy, Bear and all the team really look after their guests - providing recommendations of places to visit and eat, making reservations etc. They do not leaving their guests wanting for anything and their kindness and spirit make the place even more special.

Breakfast was a delicious affair each morning, served on a communal table in a perfect spot. You could idle away several hours at this table if it wasn’t for the sound of waves tempting you to the beach.

We only wish we could have stayed for longer but it was the prefect end to a 2 week trip across Mexico. We hope to go back!

  • Stayed: February 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank hanwoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2018

First and foremost, the beach at Casa de las Olas is divine. Olas is the last hotel on the beach road before you hit the Biosphere, which means that only the few guests of Olas are out on the beach. The loud beach parties are further up the road and don't make it down this far. Plus, turn right and you're in the biosphere where you have the beach entirely to yourself. This beach access was the highlight of our stay.

The casa/villa itself is also very lovely. We had a Oceanfront balcony suite, with a gorgeous view of the palms, the ocean and the sky. The room did stay very cool, even during the day, without AC. The bed was large and comfy, and the kitchen was well-appointed. The bathroom was a tradeoff though, given the shower head's position you essentially had to stand right next to the toilet to get the water. And each showered got 2/3 of the bathroom wet. May not be a big deal to some people, but it was a little less than comfortable.

And the commitment to the environment here is very real. There are a lot of places in Tulum that claim to be eco-friendly, but Olas is the real deal. LEED certified, and truly low-impact. I appreciated that about it.

The food is delicious, and its great to have the breakfast included in the price of your stay. Plus, we found it filling enough that we weren't hungry again until mid-afternoon.

However, given the price and the billing as a luxury hotel, there were some surprising drawbacks. First of all, communication. After booking, I sent 3 emails and a facebook message trying to alert the staff that I was traveling with a celiac, and to please have breakfast options available that didn't contain gluten. I received no reply, and even saw on FB messenger that my message had been read. This was very confusing to me, and strange that it was so hard to contact this hotel via email.

Second, I cut my foot on a rock at the beach and found a staff member to ask for a first aid kit. They didn't have one! After searching the kitchen and the office, I was told that they did not have a bandaid or any anti-biotic ointment. This is shocking to me, for any place of business, but especially a hotel. They didn't even recommend a nearby pharmacy, they just said to walk up the beach road and you'll see one. It probably seems like a small thing, but I expected a hotel at this price point to at least have a bandaid on hand for guests.

Third, be aware that you will be asked to pay 1/2 of the price of your stay in cash upon arrival. We didn't love having to carry that much cash with us, and I don't understand why they couldn't accept a credit card for the whole amount.

Overall, this is a really nice place that has some incredible and gorgeous perks. Just be prepared and remember that you are in a no-frills environment, and be prepared to fend for yourself if you need a first aid kit!

  • Stayed: January 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2018

This was our first stay at Olas, but it certainly won't be the last! Olas is such a peaceful and private oasis in the ultra-cool Tulum. The property is perfectly shaded by the palm tree canopy, with well maintained landscaping and sand pathways throughout. The beach at Olas is fairly quiet, as its one of the last properties before the nature preserve, so it feels like you have it to yourself! Our room was in the oceanfront building, and had a perfect sized balcony for the 2 of us, complete with a hammock chair! The bed was comfortable (the pillows were so soft and luxurious!), and we loved the ocean breeze coming right up from the ocean, through the palm trees. My husband had been nervous about not having AC, but he didn't miss it a bit. The kitchenette was nice, and equipped with everything I needed to make an early morning french press of coffee. it was nice having a small fridge, and we appreciated the large cistern of drinking water too! The bathroom was small, but had everything we needed, and I loved the hand-painted tile! The locally made shampoo, conditioner, and soap that was provided was wonderful!... I've already looked up how to order some for home!
The hosts (Jimmy, Bear, & Abby) were incredibly helpful and friendly, but weren't ever intrusive. Ask them for recommendations on restaurants/things to do/etc... They'll send you in the right direction. Now for the FOOD. Oh my word... The breakfasts at Olas were some of our favorite meals of the trip! We also ordered dinner from Lulu one night, and it was over-the-top delicious! Huge prawns, the freshest fish, local chicken, and the dreamiest coconut flan! Lulu also made us cocktails and guacamole "Beach snacks", which were bonkers good! Don't miss the opportunity to eat as much of her cooking as possible! We loved our stay at Olas so much... We're already figuring out when we can come back!

  • Stayed: January 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Brynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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