Had a great time relaxing at pool. Staff at premium pool area were fantastic although little things did need attention and entertainment options could be upgraded as they were the same as several years ago. More
- Breakfast included
Had a great time relaxing at pool. Staff at premium pool area were fantastic although little things did need attention and entertainment options could be upgraded as they were the same as several years ago. MoreShow less
Dear Kevin B,
Thank you very much for your review of your experience at our hotel.
We are glad that you had a good time at our hotel and we appreciate your constructive criticism.
Look forward to welcoming back again soon.
I did enjoy my stay at the resort however I noted that there were cats all over. Being allergic to cats I was concerned. People were feeding them bacon from the buffet and other Foods. This just gives a sense that things are not as clean as they appear.
Thank you for sharing your opinion about your hotel.
Although we understand that, especially having a cat allergy, you have worries concerning the cats that live in our hotel grounds we must assure you that all cats are treated and monitored by a veterinary and they are all in great health. It brings us, and also our guests, great pleasure to have these amazing animals roaming around our hotel and we see them has part of the Princess Family so, for that reason, we take great care of them.
We hope that you can return to our hotel and enjoy another good vacation with us at Grand Riviera Princess hotel.
Beautiful location. If possible upgrade, The staff at our pool bar YARA, CIRO, NEFIALY and ROXANNE could not do enough for us and always welcomed us with a smile. every day. Selecting our al a carte restaurants were excellent. the buffets were great but don't overeat. the grounds were well kept . We would go back. Big resort . Be careful walking as can miss the steps which several people did.
Thank you very much for taking the time to write us such a sweet review. We really appreciate you for mentioning our staff's name's in your review and you can be sure that they will be praised for their hard work and passion.
We appreciate your comments and recommendations and we hope to see you again soon so that we can continue to exceed your expectations.
Excellent hotel, a huge facility with something for everyone; very good food - the buffets all well stocked with different items daily, a la carte dining options were excellent - served very good food, Coffee was good at the bars with cappuccino machine. The entertainment varied from live music in the plaza (different every night), to zumba at the beach with a DJ! The staff were helpful, pleasant and promt. It was quite a walk to the beach from our room, there is a shuttle, we never used it. We will stay here again!
Thank you very much for your kind review of our hotel. It makes us all very happy to learn that you had an overall great experience with us and that you are already considering returning to Grand Riviera Princess Hotel.
The Grand Riviera Princess All Suites is a fantastic, gorgeous property. We are a family of four, 2 adults and 2 children (aged 5 and 3) and we all had an amazing time. The property is immaculate, the staff is amazingly helpful. The restaurants are all very good, but a pain to book unless you are a platinum guest. The food left something to be desired, but at the end of the day this is not 5* in N.A. (like the Four Seasons, or Shangri La) - you need to apply the Caribbean / Mexican discount. Its more like 4*. But we've stayed at a number of 5* properties in the Caribbean and this (Sandles / Azul / Beaches) and this resort comes very close.
We just returned from our 2nd stay at this resort. We stayed in the beautiful lagoon villas. This is upgraded stay with exclusive access and privileges. The service was friendly especially from our pool bartender Pedro and waiter Ramando that filled in for another lady. Our food at every a la carte was excellent with lots of variety! I never had a 17 oz lobster before visiting this resort. It was YUMMY! Lots of fun st the Miso Restaurant where the cook involved us in his show.
If we wanted more excitement than our private pool area we ventured to the Fantasy Pool. It was always lots of fun there with entertainment and music also great grill burgers right beside. We would have to stay 2 weeks to do everything and see everything that there is to offer here!
We would frequent the beach each morning to take in the views and feel the powder like white sand! Our trip was amazing