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“Just what we needed -Two weeks in Parsdise!”
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Sandos Playacar Beach
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Sandos Playacar Beach
Sandos Beach 1 Beautiful Sandos Playacar Resort
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Excellent
46 reviews
Sandos Playacar Beach
Sandos Beach 1
Beautiful Sandos Playacar Resort
Sailboarding and Kayak are FREE with the AI
Beautiful calm Ocean
Relaxing Sandos Beach
Sandos Beach
New beach chairs
New Beds at the beach
Beach Swing
Meeting point Front desk
Main registration desk
Hacienda King
1 bedroom Hacienda suite
Hacienda bathroom with bathtub 1
Haciendas 2 Queens
Haciendas Room with Day Beds and table and chairs
Royal Elite Hacienda with day beds & living room
Hacienda bathroom 2
Members Private Pool with Beds Royal Elite
Bathroom ropes
1 Bedroom Hacienda (2 Rooms)
2 Bedrooms Hacienda (3 Rooms)
Hacienda private Pool (1 or 2 bedrooms)
Hacienda private pool
Haciendas Private Pool with Whirlpool
Hacienda private pool front view
Hacienda Jacuzzi
Front facing meeting point
Sandos
A la carte restaurant close to the beach
Kids pool fun and games
A la carte restaurant
A la carte Chinese Restaurant
A la carte Brazilian restaurant
Private Internet Bar
Gym
Spinning class
Members Spa
Night Bar by the beach
Beds at the beach for members
Whirlpool hacienda
Beach beds
Fun pool
Beach and pool view
Sandos Pool
Sandos Pool 1
Sandos Pool 4
Sandos Pool 3
Sandos Pool
Celebrating a special occasion
Renovated meeting point
Meeting point bar
Renovated meeting point
yummy shrimps and thin noodles
Golfing for kids and adults
Fun for kids
Cupcakes cafe
billiards
Royal Elite Lounge 1
Bar 2
Reggae night at the Blue Moon
Theatre 3
Private members pool VIP.
One bedroom oceanfront
Oceanfront Living room
Oceanfront balcony
Oceanfront view
Jacuzzi in the riviera suite with 2 double beds.
riviera Junior suite with 2 double beds and Jacuzzi in the room
Standard room with king
Having fun
Having fun at the beach
Happy smile
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 6
Playa del Carmen, Yucatan Peninsula

Reviews from our community

Excellent - based on 46 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
English first
French first
Spanish first
Any
English first
melanieha...
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Just what we needed -Two weeks in Parsdise!”
Reviewed 16 January 2017 for a stay in December 2016
1
person found this review helpful

This was our fifth trip to Mexico-third to the Cancun area. This was by far the most relaxing enjoyable time yet! Georgette Flamm was a great part of the feeling of relaxation, as she was very helpful and reassuring. She helped us with our reservations for the three room hacienda and transportation from airport. This was the first time we took all three of our children ages 8, 13, 17 and the accommodations at Sandos did not disappoint. The rooms were awesome. The beds and bedding very comfortable. Having the space to spread out was so good. We enjoyed coming back to the room after a day at the beach, swimming in the private pool and lounging in the hot tub while the kids ordered snacks from room service. The kids having their own room meant they could have quiet time or movie time and not bother each other. The showers were very nice and the jet tub in the master was so soothing!
The resort itself was top notch. The activities and mini golf kept the youngest happy, the beach volleyball, snorkelling off the beach and jumping in the waves kept the other two busy. And the royal elite beach service and pool kept mom and dad happy!
The food was very good at all of the restaurants. The buffet by the family pool was a favourite for lunch as the pool was never crowded and the bar was close. My youngest loved the Sandos Smoothies! Our favourite a la carte was the Asian or the Brazilian. Carlos at the Brazilian worked so hard and was definitely someone we will remember. We also really wanted to give thanks to Jesus at the Avenue Bar. We ended our day each night by having a drink in the bar with Jesus while the kids watched movies in the theatre or played chess. He makes a great cappuccino!
I would return to Sandos Playacar in a heartbeat. And I would highly recommend Georgette Flamm to anyone looking to upgrade their vacation. The royal elite haciendas made our vacation unforgettable. Thank you Sandos and Georgette-you helped us forget winter and the stress at home for two weeks! The cost of that... priceless!!!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Jan 2017
Thank you Melanie for this wonderful review! I can see that it was from the bottom of your heart. It was a pleasure to be at your service and to your wonderful family. Happy New Years. Georgette.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
addy1177
London, Canada
Level 3 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“great family vacation”
Reviewed 16 January 2017 for a stay in November 2016
1
person found this review helpful

Just returned from Sandos playacar, travelled as a family with three children ages Thirteen, twelve and ten, their first time travelling south, our 7th time to Mexico. Nice perk is kids twelve and under stay and eat for free, We stayed as royal elite guests/members compliments of Georgette Flamm, she was most accommodating with our requests as we stayed in a large two bedroom, 3 room, 3 bath hacienda suite. The accommodations provided great space, privacy from The children and three bathrooms, including a jacuzzi tub in our king suite portion, we also enjoyed the use of the private hot tub and pool outside our hacienda area suite. She was very helpful and quick to reply to any inquiries we had prior to and during our stay. The resort, to start, fantastic beach, wide long, white sand for miles and miles, we had fantastic weather as a bonus! Lots of activities happening on the beach, every day was a different theme for activities and nightly entertainment, we enjoyed the evening shows, especially the Michael Jackson night. Especially loved the Mexican grill food restaurant, fantastic burritos, this quickly became our go to for lunch, had great service and a made to order crepes area as well, as well as self serve soft ice cream station! Delish! All the food was great at this resort, with self serve water and pop stations and good mixed drinks from any of the on site bars. Ate at most of the al la carte dining options several to chose from, and enjoyed, nice courteous service and great food quality. We took a taxi to akumel beach, and went snorkelling with the turtles and fish. Also spent a day at the sandos caracol resort, using the water slides and swimming in the cenote, kids enjoyed the Coates roaming around in the jungle area of this resort. Overall a highly recommended resort for a family stay, good friendly service, that was one of the first comments our children made, how friendly everyone was from the time we landed in Cancun, to our courteous driver from Canada transfers whom shuttled us to and from the airport, to the taxis drivers taking us to Akumel and Carocal resort. The beach in playacar is the nicest we have been to in Mexico pools were plentiful and clean. Highly recommend staying in a hacienda if you can! Already missing the sun and sand!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Jan 2017
Thank you Melinda for this wonderful email! It was a pleasure to be at your service and to your wonderful family. Happy New Years. Georgette.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2016 for a stay in October 2016
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Liked least: Nothing
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
26 Oct 2016
Thank you for this review Viviana! i 'm very happy to hear that you had a great time. It has been a pleasure knowing you. Regards. Georgette.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 July 2016 for a stay in June 2016
1
person found this review helpful

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
6 Jul 2016
Dear Kristen,
Thank you so much for your detailed and wonderful review. It was a pleasure knowing you and your family and hope to be at your service in the near future.
Best regards.
Georgette.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
64Rickd20...
Chilliwack, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“How Soon Can We Go Again”
Reviewed 3 June 2016 for a stay in May 2016
1
person found this review helpful

We wanted to go to Mexico to celebrate a Birthday but had no idea where to stay. We happen to cross this add & message the contact person, Georgette, from that point on Georgette answered every question possible in making this a memorable vacation. From the time we arrived at Cancun Airport Georgette had recommended that we use Canada Transfers for transportation from airport to resort. This company was so professional & treated us so kindly as soon as we were greeted at airport. When we arrived at the resort, we were greeted with smiles & already awesome customer service, we were brought to our Hacienda & entering inside the suite was decorated with Birthday balloons along with a Birthday Cake, a bottle of wine & of course, a bottle of Tequila. I would recommend to anyone to upgrade to the black VIP bracelet where this entitled you to the private pool, private beach area, & other privileges & also being able to visit the sister resort Sandos Caracol.From Buffet Dinners to A la Carte Restaurants you were treated unbelievably well, staff always went out of their way to say hello, never said Hola so much in our lives. And during our week there, Georgette was available to answer any questions we had regarding sight seeing etc & always got back to us as soon as we emailed her, she was so unbelievable. Our week at Sandos Resort Playa Car there isn't a word that can describe our overall experience but will say we will have memories of this trip for a very long time. I would highly recommend this Resort & even more, recommend Georgette to be part of helping you plan your next vacation if you do decide to go to Playa Car, Georgette thank you for being so wonderful to myself & Christy, cant wait again to book through you.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Liked best: Great Customer Service from all Staff
Liked least: The humidity
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Jun 2016
Hi Rick and Christy, Thank you so much for this wonderful review and well detailed information. It was a great communication with both of you and very happy that you had a great time all the way. It will be my pleasure to be at your service again in the future. Regards. Georgette Flamm..
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Adults2
Children0
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