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“I love this hotel!” 5 of 5 bubbles
Review of Hacienda Paradise Boutique Hotel by Xperience Hotels

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Hacienda Paradise Boutique Hotel by Xperience Hotels
Ranked #43 of 212 Hotels in Playa del Carmen
Certificate of Excellence
Alexandria, Virginia
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“I love this hotel!”
5 of 5 bubbles Reviewed 30 March 2012

This is one of my favorite hotels in Playa. I was hesitant to stay there because it was so inexpensive. I am glad I took the plunge. It is so clean, the staff is Extremely nice and helpful, they have great coffee. The location is great, near everything. It is a block from 5th Avenue so you are close to the pedestrian street without all the noise. I also like the little lending library in the lobby. Take a book, leave a book. I loved sitting on the balcony at night, having a glass of wine.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mrstrump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,270 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (102)
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New York City
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 March 2012

This past February I took a friend with me to Mexico. She had never been there and I said you are in for a real treat. We stayed at my favorite hotel- Hacienda Paradise in Playa del Carmen. We stayed a week, enjoyed the beach and took several day trips. The hotel and stay were great. Very welcoming and ready to attend to any need we had with a smile.
The breakfast is a must and great to start the day. The towel sculptures are really funny.The hotel itself is very clean and staff is friendly. My friend and I had a lovely week and we will definitely return.

Room Tip: Ask for the luxury room- it is worth it. I liked being up on the second floor.
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  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DeborahNewYorkCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

Hacienda Paradise is a delightful hotel. Very comfortable rooms, nice garden with a beautiful pool. Breakfast near the pool is something I will remember!! The owners are very very nice people who do everything to make you feel at home and make you vacation as smooth and comfortable as possible. All the staff is ready to help you with anything you might need. The hotel has also a very good location, central which is good for shopping,restaurants and cafes, but quite and not noisy. It was a wonderful vacation!!

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elisabetta L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 23 March 2012

we were getting married at another resort but had to be in mexico a few days before actually getting married so we choose this place to stay before moving to the resort. The rooms were clean , the location was very good. We also roomed most of our family members here that cane down for the wedding as well. everyone had a good time. It was priced well also.

  • Stayed April 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MisterPham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XperienceHotels, Public Relations Manager at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review, 27 March 2012
Dear Ambassadors,
Thank you for having expressed your point of view about your Xperience with us and we are very glad you had a pleasant time while in Playa del Carmen. At first we were surprised about the overall mark you gave us since does not reflect the good comment you wrote below. In any case we are committed to provide the best possible sensations of " Infinite Hospitality" to our ambassadors knowing that they are our best form of advertisement. The entire team @ Xperience Hotels thanks you for the encouragment you are giving us and look forward to welcoming you again in future.
Giuseppe Crapanzano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cozumel, Mexico
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 23 March 2012

We live on Cozumel and travel to Playa on business regularly. This is where we stay. The service is excellent, the rooms are comfortable and quiet. The location is one block from Quinta, perfectly located to numerous restaurants.

The pool is great and the common areas are comfortable. We have looked around, but always come back to Hacienda Paradise.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MLphoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hacienda Paradise Boutique Hotel by Xperience Hotels

Property: Hacienda Paradise Boutique Hotel by Xperience Hotels
Address: 10 Ave. Between St. 20 & St. 22, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Best Value Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
#31 Family Hotel in Playa del Carmen
Price range (per night): $84 - $215
Hotel Class:3.5 star — Hacienda Paradise Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 33
Official Description (provided by the hotel):
A private oasis of elegance and seduction in the heart of Playa del Carmen. This stylish hotel offers a unique and memorable holiday experience in the idyllic setting of the cosmopolitan and coastal city of Playa del Carmen.Hacienda Paradise enjoys an excellent location close to the famous 5th Avenue and its numerous shops, restaurants and bars. Located between the 10th Avenue and the famous "Quinta Avenida" (5th Avenue), pedestrian walkway only two blocks away from the Caribbean Sea, this Boutique hotel offers relax and comfort steps away from some of the most beautiful powder white sandy and turquoise crystalline water the Mayan Riviera has to offer. ... more   less 
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Also Known As:
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
Hotel Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel By Xperience Hotels Playa Del Carmen, Riviera Maya, Mexico

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