My lady and I travelled to Riu Playacar March 18-April 1. We have travelled extensively in the past 5 years to many 4 and 5 star resorts. We rate the Riu Playacar as our best overall experience. This is not a 6 star resort, however everything combined to make it a stay we will not forget. Check-in was fast and easy. We asked for a third floor room with a king size bed and received this. Front desk was courteous and smiling and made us feel at ease upon arrival.
We unpacked at about 2:30 PM. We went to explore the resort first. Riu Playacar is a small resort, therefore everything is close by. Beach was a 2 minute walk from our room, as were the 2 pools. Buffet was about a 1 minute walk.
We first ate at the lunch buffet near the beach. We were pleasantly surprised at how good the food was. Each day we would head to the beach buffet. We would have either salads, burgers, fries, pizza, soup, crackers and beans, pasta, steak, chicken. There was plenty of variety. In fact in the 2 weeks we were there, I don't think that we had the same meal twice.
We then headed for the beach. We were very surprised that there were many chairs to choose from, unlike many of the resorts that we have been to, where you would have to reserve a chair by 8 AM. Also the water is very warm. We were in the Ocean probably 3 times each day. For the most part there were not many huge waves, which my partner likes. You can just comfortably swim around and not be knocked down. We preferred this to the western part of Mexico, (Los Cabos) where for the most part the beaches you cannot swim in, because of the waves and undertow.
Then we went to the 2 pools. Again many chairs to choose from. No sardine situation here. I would like to point out that for the next 2 weeks this situation did not change. At any time of the day you could get a seat easily at either the beach or the pools.
We spent some of our time at the pool bar. I could never understand how people on Trip Advisor could remember names and print them on here, but now I understand why people do this. Enrique and Juan at the pool bar were fantastic. We honestly felt that these 2 bartenders gave us the best service that we have ever had at any resort. Many times I would order a drink and then just sort of close my eyes while getting a sun tan. Before I finished my drink I would turn around a find another drink waiting for me. Great service guys. My lady and I never waited more than a minute for a drink.
Also Froilan and Ramos at the lobby bar. Same great service from these 2 guys. We never had to wait for a drink and these two fellows would have your drink ready for you before you even asked for it.
The animation team were also excellent. Carla and Oscar, thank you for a great time. The exercises in the pool were great, the horseshoes and air rifle were also fun.
We met many nice people on our vacation. Frank, the principal from Wisconsin, what a great guy. I hope you recovered OK from your last night Frank. lol. The 2 big guys from Minnesota, Bo and Jason. Great guys.
Francesca and Mary from Ontario. Deanna and Dennis from Edmonton. Wonderful couple. Shane from Vancouver. Frank and his wife from Windsor and the other couple from Wisconsin. Also Kevin and Greg from Wisconsin and Minnesota. The brother in laws. Great guys. Also the mother and daughter from Australia. Nice people.
We stayed at this resort for 2 weeks. I can honestly say that I never got sick of the food. There was so much variety. My lady and I would typically eat our breakfast and dinners outside at the buffet, which made the meals even better, with the typical Cancun breezes.
We ate at the steak house 3 times. The steak, although not as thick as you might like it, is never the less very good. We ate at the Mexican restaurant 3 times. Try the red snapper. Very good. We weren't totally crazy about the Asian restaurant, although it was OK.
We visited the Riu Tequilla and the Riu Yucatan. Both my lady and I agreed that the Riu Playacar was a much better choice for us. Around the pool at both of these other resorts you almost felt like a sardine, jammed next to another person on a beach chair.
The only improvement that I can think of for this resort is that their internet did not always work properly.
As I said at the beginning of my review, we loved this resort. Beach beautiful, great service, wonderful food. This is the first resort that we have been to that we have said we will definitely return to.
- Official Description (provided by the hotel):
- * In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more less
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- Also Known As:
- Riu Playacar Hotel Playa Del Carmen
- Riu Playacar Playa Del Carmen
- Riu Playacar Reviews
- Playacar Hotels
- Riu Playacar Mexico
- Rui Playacar
- Hotel Riu Playacar Playa Del Carmen, Riviera Maya, Mexico