Just returned from Viva. As in years past, Viva does somethings very well. First, a magnificent beach. There were plenty of lounge chairs & this year, something new - lounge security. In past years, people were out at 6 am reserving numerous chairs. Not so this year - the security gave 10 minutes & then took away the towels, hats, bag etc. If you want a chair that eary you better be prepared to stay put. This really proved to be a great improvement. Yu could get up & go to breakfast & return to the beach at 8:30 or so and there would be lounges available. After 9 ish the lounge security was done.
The specialty restaurants were all delicious. A new one - Viva Cafe was excellent, even a bit upscale. We tried two at Azteca & 3 at Maya and they were all very good.
The rooms ared definitely a bit tired. There also is a pervasive musty smell throughout all 3 of hotels. That said however, they are scrupulously CLEAN. Every day the staff works very hard to make sure everything is perfect. The two hotels up front near the beach are older but have LOCATION in their favor. The newer hotel on the back of the property is lovely & quieter. There is also a adult only pool back there. Another positive are the beautiful grounds. Maya is a smaller property making it easy to walk everywhere & the property is fantastically maintained. A BIG plus is the closeness to town - an easy 1/2 hour walk or 10 minute (70 pesos) cab ride. If you don't want to go into town, directly across the street is a great little shopping plaza. There's even a Starbuck's there. The buffet is ok. I have never really found a buffet that was extraordinary. There is always something to eat. People line up for pasta bar & the omlet stations.
Now, the things they do wrong. The wines are beyond horrible. There are tons of fruity drinks & liquor & beer that seem to make people happy, but the wine is simply terrible. Shame on Viva for not upgrading it. Next, there is some spread they try to pass off as butter. I actually saw people bring their own tubs of Land o Lakes from the store. There are no pepper shakers on the tables. So either bring your own pepper or be prepared to summon a waiter to bring a grinder.
Overall, I find it a great little place to stay. Tip the staff - a dollar or two here & there can enhance your stay & their lives.
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- Also Known As:
- Viva Wyndham Maya Hotel Playa Del Carmen
- Viva Maya
- Maya Viva Wyndham
- Wyndham Hotel Playa Del Carmen
- Wyndham Playa Del Carmen
- Playa Del Carmen Wyndham
- Wyndham Maya
- Viva Wyndham Maya Playa Del Carmen, Riviera Maya, Mexico