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All reviewswith king size bedone nightpool area was beautifulenglish channelsparque santa luciahot waterperfect hotelsecure parkingexcellent locationi highly recommend this hotelair conditionermain plazasquare
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Reviewed 14 June 2018 via mobile

I stayed here with a group. The rooms were spacious and clean. Breakfast was ok but be prepared the coffee is not good. Service was very friendly and the hotel was very accommodating to our needs. Overall a good stay but this is not a hotel I would rave about.

Stayed: June 2018, travelled with friends
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meson2015, Director de Recepción at Hotel Maison del Embajador, responded to this reviewResponded 14 June 2018

we thank you very much for your comments, thank you infinite for informing us of the coffee. we will be working to solve it.

Regards.

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Reviewed 5 December 2017

The day after we arrived for a week booking they started building work on the hotel. Think stripping tiles off of a cement floor, the floor above you, with a sledgehammer and cold chisel. So not some lite tapping with the odd bit of drilling, but full on refurbishment. We stuck it out the first day, being stoic British travelers, but then though why the hell should we put up with it. Relocated to Maison Merida Panamerica, where there were no mosquitoes and fantastic Mezcal.

Stayed: November 2017
Thank Didgesteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meson2015, Director de Recepción at Hotel Maison del Embajador, responded to this reviewResponded 6 December 2017

We regret what happened, it was only for a period, thanks to your comments we are solving the problem.

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Reviewed 28 November 2017

We had already staying in one Merida hotel, and reviewed it, so began looking for something a little nicer. We found this place while walking around downtown. Great value (less than the last place), breakfast, secure parking, WIFI, A/C, efficient and friendly staff, cable TV, and in the heart of downtown without downtown noise. This will be our recommended hotel in this part of the country, the best for the Campeche/Yucatan area on the west of the peninsula. Great last minute find.

  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Mezcal_Tours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meson2015, Director de Recepción at Hotel Maison del Embajador, responded to this reviewResponded 7 December 2017


we thank you very much for your comments, we are working hard to keep you happy.

Hopefully come back soon, this is your house.

regards!!

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Reviewed 21 November 2017 via mobile

We are enjoying the Hotel. We picked it because we have a single room with our 4 kids. Air conditioner works great and shower is hot. The wifi has been working as well. Excellent location. We walked this morning to the market. Uber in Merida is also a plus for getting around.

Stayed: November 2017, travelled with family
1  Thank LubbockBuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meson2015, Director de Recepción at Hotel Maison del Embajador, responded to this reviewResponded 22 November 2017



We have much liked that his stay has been beautiful, every day we work to improve.
We are at your orders, wewait soon.

regards!!

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Reviewed 23 September 2017

At 9am everyday we had a guy hammering just above our heads. Despite my multiple requests to change rooms no one in the staff/management cared. They told me don't worry tomorrow Saturday we will start at 12am. And guess what happened Hammers and drills at 9am on Saturday morning. Terrible lack of respect for guests!!!
Do not stay here! plus it is tacky and expensive for Mérida's standards. Lots of better places to stay in this beautiful city.

Room Tip: Just don't stay here
  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Alexandre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meson2015, Director de Recepción at Hotel Maison del Embajador, responded to this reviewResponded 23 November 2017
Google Translation

le agradecemos mucho sus observaciones, lamentamos mucho que su estancia no haya sido del todo buena, trabajaremos mucho para solucionar el problema.

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