Agree with other comments on this hotel being a 3 stars not a 5 as their logo has. Staff is super friendly and if I were to base my rating just on them I would give them a 5/5. Restaurant is good and prices are ok too. I guess hotel rating is high because if you follow a checklist of things a 4 or 5 stars hotel should have this hotel has a gym (small), pool, restaurant, etc. Location is also a 5/5.
I went there with family members so we booked 3 rooms and stayed for 9 nights. A major low for us was not having drawers in our rooms, which it would have been ok in short stay but in a 9 nights stay and with kids and a 4 month old was a bit more challenging. We requested a crib in our room and we got it at no extra cost. Hotel is clean, needs a refreshed look in my opinion but it is very functional. If you can book on of their suites these are very spacious and have loooots of room and a great washroom.
I do recommend it if you know what to expect not a 5* but a solid 3* with no traditional/regional architecture like many others in the city.More