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11 - 16 of 283 reviews
Reviewed 28 June 2016

I have never had so many amenities and services in all of my travels! The bellmen
were so helpful that they even tried to make cell calls for me, much to my surprise.
The hotel is not fancy. The rooms were sufficient for a single or double. I was able to have a bathtub, order my ice to be refilled, inexpensive room service, and everyone
in this hotel is fantastic. It is clean and on my favorite street. If you want fancy this is not. so fancy but has simple modern furniure .
They have a breakfast buffet open unti 12:30 pm. there are many choices incuding fruit, cereals. salads, pastry, eggs , sandwich meats and hot selections. The coffee is served by a waiter and refilled. routinely.
I overslept one morning for an appt.and the desk had screened my calls. I have to return to Merida each month until late Nov. for 4 or five days. have no problems with this hotel . I usually spend 150-300 usd for a hotel but I have no problems saving money and this is a great value!

Room tip: They chose my room and it is fine. I needed a bath tub and they provided it.
Date of stay: June 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank hkStein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2016

At first the room we booked was small, so we upgraded for a junior suite for really cheap price. The room was nice with a nice view of Paseo Montejo. The location was really good, is close to the nice areas of the city. The food wasn't nohing fancy but good to start your day.

Date of stay: February 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank travelingaround30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2016 via mobile

The location of the hotel is good, but the staff is not professional nether helpful. They were rude and useless. I wanted to rest and I could hear everything on the next door room. On my exit they didn't even asked me about my experience with the hotel. Next visit will choose different hotel where the people knows how to treat their clients.

Date of stay: March 2016
Trip type: Travelled on business
Thank Yuliana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2016 via mobile

We have be using this for a training program and have found it to be fairly prices, clean, largish rooms and comfortable beds. Free coffee in the room but no tea, so I had to go get an electric tea pot as I was not able to get an electric kettle to make my own tea. The hotel serves am fantastic buffet breakfast very cheap less than 20 US dollars. Small pool also, on the premises. The best part is the extremely central location, walking distance from everywhere and they have a shuttle that takes you around the city for free. Nice staff and happy surrounding

Date of stay: February 2016
Trip type: Travelled on business
1  Thank SherryMerchant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2016

We had a 2 night stay while we were in Merida. It's a nice exterior in a good location (within walking distance of the Gran Plaza). The lobby is nice and check in was very easy. The concierge helped us to book a tour to Chichen Itza and a cenote. The room was nice. We were given 2 double beds. The beds weren't too comfortable but they aren't terrible. The room had enough space and the showers are big, but the toilet area is small and the toilets do not flush well. The price was really reasonable.

Date of stay: February 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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