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“Very comfortable hostel”
Review of Luna Nueva Hostel

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Luna Nueva Hostel
Ranked #24 of 78 Speciality Lodging in Merida
Reviewed 9 August 2015 via mobile

Stayed for 2 nights with my boyfriend. A short walk in to Merida town (about 10 minutes). Nice big rooms with air conditioning. Great value for money! Would definitely recommend to anyone planning to visit Merida. Staff were pleasant although could have perhaps provided a bit more information on local events. There was a meridian dance in the main square whilst we were there which we only found out about after a random man told us in the street. But all in all a great experience - very comfortable.

Stayed: August 2015, travelled as a couple
Thank ljw89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 43 reviews

Reviewed 20 July 2015

I only had the opportunity to stay in Merida for one night, so I wanted something reasonably close to both the bus station and the city centre in order to enjoy the nights stay.

The hostel is certainly within walking distance to the main hub, but you will likely need to arrange a taxi or local collectivo to get to and from the bus station.

Located in quite an affluent location with boutiques and trendy hotels, you wouldn’t expect to find such a budget hostel. And given how inexpensive it is, to then be met with cool marble forecourts and well-appointed interiors was certainly a surprise!

The dorm rooms are very spacious and are on the top floor which provides a vantage over some of the historical sites in the city. The bathrooms are outside of the rooms and the facilities are quite good with both hot and cold water, and reasonable pressure.

The worst part for me was the breakfast in the morning. Very basic and the eating area is characteristically departed from the aesthetics of the main building. The staff were initially friendly but turned sour in the morning when they refused to take card payment despite the website and previous night staff acknowledging that they could. (There are numerous ATMS near by though)

For a short stay, I would still recommend the site as it was a very affordable and comfortable stay in a very good location with respect to the historical centre of the city.

Room Tip: The door rooms are spacious enough to consider instead of a private and the views are far superior
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  • Stayed: August 2014, travelled solo
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Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014 via mobile

I stayed in luna nueva 3 nights, hostel is well located and recently renovated but I would never recommend it to anyone! Why? The staff is horrilble. Extremely rude people, at least two guys. When at the breakfest I asked for water for tea they said that's it's finished (I just came), then when I started arguing they finally gave me but were really mean, the same with bread. Then I checked out and they didn't let me even use the computer. So I sat at the couch waiting for my night bus but they were looking at me oddly all the time so I decided to leave. And they don't speak any english. As I speak spanish it wasn't a problem for me but for other foreigners it can be a big issue. To sum up this hostel would be perfect and at a good deal but the staff ruins everything. Plus 40 pesos for shower after check out time is rip off!

  • Stayed: July 2014
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Thank Maja W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lunanuevahostel, Propietario at Luna Nueva Hostel, responded to this reviewResponded 12 July 2014
Google Translation

Maja, lamento mucho que hayas tenido este mal rato platicaré con el staff, el desayuno no está incluido en el precio es una cortesía para los huéspedes creo que no tuvieron las formas correctas de informarlo trabajaremos en ello, en cuanto al uso del equipo te pido una disculpa por que estos son precisamente para el uso de ustedes los huéspedes aún cuando ya hayan realizado el check out podias utilizarlo.

atte Leticia Quintero

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

I was very surprised what kind of hostel could Merida hide :-) Centrally located, close to both sides of Merida (cathedral and promenade), helpful staff and very friendly. Well, you have to speak spanish because knowledge of english is limited.... Extremely hot in the dorm. I was dying but they supplied with 2 more fens after all. The place is simple, but you will enjoy it. Lounge area is very good.

  • Stayed: May 2014, travelled solo
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Thank Michal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lunanuevahostel, Propietario at Luna Nueva Hostel, responded to this reviewResponded 12 July 2014
Google Translation

Muchas gracias por el comentario, seguiremos trabajando para ofrecerles un mejor servicio.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2014

We spent four nights at the Luna Neuva. It was a bit of a walk from two of Merida's three bus stations (15 to 20 city blocks). The staff was friendly, but only one of them really seemed to speak or understand English. We managed, but just a heads-up if you have zero Spanish. It's an easy walk to the centre of Merida (8 blocks) and you should really consider visiting the area around the hostel: restaurants, little shops, a food court, the anthropology museum is not too far away. On Saturday night, there was Mexican music and dancing and a market in the park on the street outside the hostel. We had a private room that didn't have any windows to the outside (there was a window to the hallways) and the air was a bit stuffy: It took four days for our laundry to dry. Two single beds we pushed together for a double. There was air conditioning and TV, if you want either, but no safe or locker. The hostel was clean and well kept. Some days, no hot water in our ensuite bathroom. And, the walls are thin: I could hear the guy in the next room breathe, not snore, but breathe. Something to note is that the dorms were co-ed. While we were in Merida is rained cats, dogs and elephants: the skylights in the stairwell leaked. If you want something uber fancy, try the enchanting boutique hotel across the street (but I think it was $300US/night).

Room Tip: Rooms facing the street had a window/shallow balcony. Maybe fresher air, but noise from the street...
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  • Stayed: January 2014, travelled as a couple
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Thank 10flags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Luna Nueva Hostel

Address: Calle 49 no. 487 x 56 A | Col. Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #24 of 78 Speciality Lodging in Merida
Price Range: $18 - $37 (Based on Average Rates for a Standard Room)
Number of rooms: 7
Official Description (provided by the hotel):
Luna Nueva has the following ammenities to make your stay more comfortable: Front Desk, A small cafe where you’ll find deli sandwiches, snacks, desserts, and hot and cold drinks. The cafeteria has a microwave and a coffee maker, 2 computers with high speed internet access. Luna Nueva has 1 shared rooms with fans. These rooms have 7 bunk beds each, and each bed has its own locker with a key to guard your personal belongings. Men’s and Ladies restrooms, showers with hot and cold water. 3 double rooms with 1 full size bed, 2 double room with 2 individual beds ad 1 double room with king size. Each double room has a private bathroom, closet, air conditioning and a fan. ... more   less 
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