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2 - 7 of 218 reviews
Reviewed 10 August 2017

Great place to stay in Merida, very close to Shopping Center and convenience stores. People at the desk were really helpful and very nice to talk and deal with. The Breakfast buffet is amazing!! Great variety of very tasty and delicious food. I love the Huevos Motulenos,, I would recommend you to try it. Very clean and spacious room. Everybody there is nice and ready to help you with any question you might have. I would repeat my stay there!!!

  • Stayed: August 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank AlejandraTurista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad-Sureste, Manager at Mision Express Merida Altabrisa, responded to this reviewResponded 17 August 2017

Dear Alejandra.

We thank you very much for taking the time to share your comments and experiences on Tripadvisor regarding your visit to Misión Express Mérida.

It is very important for us to know that the attention as well as the service received by our team of collaborators was of their total pleasure and that our Mexican breakfast was an important complement to start a good day.

Thanking you once again and hoping that your next visit will give us the opportunity to serve you again.

Cordially.
Jorge Arteaga
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2017 via mobile

We visited Merida and stayed there for just one night. Fast Check In, reasonable price and clean room. A few maintenance issues and some furniture with smaller details but nothing that bothered us during the stay.
We did not go down to have breakfast, room service comes with external options.
Thank you.

Stayed: May 2017, travelled as a couple
Thank MADECAN17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad-Sureste, Manager at Mision Express Merida Altabrisa, responded to this reviewResponded 20 May 2017

Very dear guest.
We thank you for taking the time to share your comments on Tripadvisor.com about your stay at Misión Express Merida.
We felt very happy and motivated to know that your stay was pleasant and we are taking the areas of opportunity that mentions us to achieve a very comfortable stay.
Thank you once again for sharing your experiences and looking forward to the opportunity to serve you again.
Cordially.
Jorge Arteaga
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2017

This is a small venue with "minimalist" rooms. It was a little lacking in amenities, compared to what most people are used to, but it was quiet, clean, and had a good breakfast bar with many selections, hot and cold. One disappointment was that there was no ice machine, which is almost a necessity in the hot humid weather!

  • Stayed: December 2016, travelled on business
    • Cleanliness
    • Service
Thank LJR2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2017

price a little high for the value. good location great grocery store next door. aki super store. would not let us check in early made us wait till 3 pm or 4 pm to check in. breakfast included confusing. some had and some did not. depending on who you booked with . 5 family's booked with us.

Room Tip: don't come early. they would not give a room . before 3 or 4 pm.
  • Stayed: March 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank GEOCANCUN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad-Sureste, Manager at Mision Express Merida Altabrisa, responded to this reviewResponded 21 April 2017

Very Dear Geocancu:

We thank you for taking the time to share your Trip Advisor comments about your stay at Misión Express Merida. For us it is very important to know the experiences of our guests.
We are very sorry for the inconveniences that mentions us but as we inform you the check-in time is from 2 in the afternoon, in reference to the breakfasts were offered with pleasure.
Thank you once again for sharing your experiences and waiting for us to be able to serve you again.

Cordially.
Jorge Arteaga
General Manager

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Reviewed 8 December 2016

Great location for Altabrisa mall and various hospitals in the area. Very clean, comfortable beds, nice decor, parking and great staff. Smallish rooms. Wifi reception could be better.
Only downside was the breakfast. Greasy eggs.

  • Stayed: December 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank Ruby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad-Sureste, Gerente at Mision Express Merida Altabrisa, responded to this reviewResponded 8 January 2017
Google Translation

Muy Estimada Ruby.
Antes que nada le agradecemos enormemente que se haya tomado un tiempo para compartirnos sus comentarios en Tripadvisor sobre la estancia que tuvo con nosotros.
Nos sentimos muy contentos al saber que el servicio que le brindo nuestro equipo de colaboradores fue de su completo agrado, revisaremos las áreas de oportunidad que nos menciona para poder corregirla.
Agradeciendo una vez más y esperando pronto tener la oportunidad de poder servirle nuevamente.
Cordialmente.

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