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All reviews breakfast buffet city view the breakfast area small pool central location an ocean view room recommend casa ferry pier omelet made to order eggs every morning yogurt definitely stay here again ocean front dive trip town square pool deck
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Reviewed 2 October 2017

The room was very big (We took regular room with 2 double beds because this what they got left), shower size was ok and beds was really ok, the room was clean.
The regular rooms has no view, and the view is to a dark garden with a building or something, very strange.
The breakfast was really great! Very tasty and great service from the chef lady.
We been there in October and the pool was freezing, that can be in it more the 2 minutes, the pool is very small so it is not something to count on it when you choose this hotel.
The location was very good, not too far from the ferry and it has first-line view to the see if you pick the sea view rooms, the other rooms also has balcony but the view is not nice at all in that rooms, dark and creepy.
Service from the receptionist girl was great!

Room Tip: If the difference is not much, go for the room with the view, Habad bracelet provide great discount!
  • Stayed: November 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Ehud I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this reviewResponded 3 October 2017

Dear guest,

Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit.

Until the next time...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017

Can't think of anything negative about this hotel. We didn't spend much time in the room as we came to dive Cozumel, but the staff was very friendly, rooms were kept very clean, and the breakfast buffet was excellent with so many different varieties of food. The lobby area is very clean and the restaurant is located in a good central area very close to several restaurants. Room size was adequate.

Would definitely stay here again if we came back to Cozumel.

Stayed: April 2017, travelled as a couple
Thank Nina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this reviewResponded 28 September 2017

Dear guest,

Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit.

Until the next time...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017 via mobile

We loved this place! Our friends liked ours so much, they too booked in, even though they initially were staying nearby. The hotel staff were friendly, the drinks were strong and delicious and the rooms had a beautiful view of the harbour going back to Playa

Stayed: September 2017, travelled as a couple
Thank DanielS6380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this reviewResponded 26 September 2017

Dear guest,

Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit.

Until the next time...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

We don't stay anywhere else. We only go to Cozumel for the diving. Casa Mexicana is a great place. The staff is friendly and attentive. The breakfast buffet is superb. It is included with the room. We like being downtown on the water with easy access to local restaurants. The rooms are very comfortable. The A/C is cold and the shower is hot.The TV even gets Miami channels and CNN if you need to keeping up with the news in the U. S. and the world. We can't say enough good things about Casa Mexicana. We'll be back again next May.

Stayed: June 2017, travelled with family
Review collected in partnership with this hotel
Thank Janet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this reviewResponded 18 September 2017

Dear guest,

Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit.

Until the next time...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017

We found this hotel when we were unable to return to Houston during Hurricane Harvey. What a gem! The staff was incredible as well as food, room size and cleanliness. The breakfast buffet was outstanding. It is walking distance to town and the square. Restaurants and shopping alll aroundall around. We enjoyed this hotel so much we have chosen to return here in February vs. staying at a resort . The room view was great. We had both City ad ocean view from the 5th floor and it was quiet. This hotel is a great value. Highly recommended.

Room Tip: Room with both city and partial ocean view on 5th floor.
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank 183susanneg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConciergeCasaMex, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this reviewResponded 9 September 2017

Dear guest,

Thanks for staying with us. We appreciate your feedback! It’s been a pleasure to welcome and serve you during your stay. We await your next visit.

Until the next time...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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