We only stayed at this property for one night (kept our room at the Hilton in Cancun) since it was cheaper to actually spend the night than take a day trip for 4 and we just wanted some snorkeling time. Positives include good snorkeling and that is about it. Room was only average,lobby was not air conditioned, staff was not even friendly and the bar tenders (and we are great tippers) were almost surly in their attitude. I am an easy traveler and was quite shocked. The pool was small and filled with dead flies. You could barely eat in the restaurant there were soooo many of them. We had breakfast off the menu and it was excellent and very reasonable in price, but the flies zoomed in and that was aggravating. Upon checkout, they charged us for 45.00 from the minibar (we didn't even open it!) and kept asking us if maybe we didn't "remember" drinking the liquor and smoking the cigarettes! We don't even smoke. Then they had to have someone investigate the situation before taking the charge off the bill. The beach is tiny and the hotel just needs some updating. Shower dripped all night. It was nice to get back to the Hilton!
- Free Parking
- Breakfast included