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“Beautiful carribbean views”
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Very good
44 reviews
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Overview
Condo/Apartment -
3 Bedrooms, 5 Bathrooms, Sleeps 8
Cozumel, Yucatan Peninsula

Reviews from our community

Very good - based on 44 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
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English first
English first
Spanish first
Any
English first
Teamseip
Boise, Idaho
Level 5 Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Beautiful carribbean views”
Reviewed 1 August 2017 for a stay in July 2017

Las Brisas 101 was the perfect Condo for our family vacation, the location was right on the water overlooking the beach and the pool , with beautiful sunsets and perfect turquoise water !! Rent this condo you will not be dissiponted! Comfortable, roomy, and quite location, great view great comfort. Matias is a wonderful host that is easy to communicate with, yet gives you the privacy you would expect. Our only regret is we did not stay longer!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Aug 2017
Thanks so much for visiting!! we loved hosting you guys!
Please come visist again soon.
Matias and Isabella
Cozumel Seaside Retreats Inc.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
1 review
“I am ready to return!!”
Reviewed 31 May 2017 for a stay in May 2017

Las Brisas 101 was a wonderful experience.
We stayed for 7 days and had everything we needed. On our first day, we were met by Joyce who was wonderful in providing us details and information on Cozumel. Maid service was offered every other day and that was plenty. The unit offered a washer and dryer; microwave; blender; blow dryer; bottled water for your convenience; beach towels; and much more to make you feel at home.
The murals on the walls are colorful and beautiful, as well as the furnishings. Deck was a wonderful addition with two hammocks for relaxation, not to mention the amazing view. The condo offers a private pool and a beach just steps away.
Short distance from town, we used taxi service for all but one day of our visit. Taxi service is easy to access.
Everyone encountered were friendly and we even made some new friends.
I would definitely recommend the unit and will most likely revisit myself.

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
28 Jun 2017
We are so glad you LOVED Las Brisas 101 as much as we do!
Please come visit us again soon,
Isabella and Matias
Cozumel Seaside Retreats Inc.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ValerieRo...
Selinsgrove, Pennsylvania
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Rough around the edges and service was not as promised.”
Reviewed 3 December 2016 for a stay in November 2016
4
people found this review helpful

The property is in a great, quiet location and has beachfront access and a pier. The pool was pleasant and not too crowded. I enjoyed being in a more private location and not a hotel. It was very nice to have a washer and dryer.

However, beware the manager will require a $300 cash security deposit upon arrival and then may find some minimal issue as an excuse for attempting to keep some or all of it.

The condo has fun decor for a vacation, but it has been awhile since it's received any TLC. The blinds in the bedroom with the twin beds are dry rotted and can't be opened, the paint in the master bedroom is worn, there is water damage in the master bedroom closet, and door on the refrigerator needs a thorough cleaning and switched so it opens the right way. Maid service was promised every other day, but on the fourth day of our stay the only thing he/she did was empty the trash. We had been gone all day and would have appreciated coming back to a clean space and linens.

The only way this condo sleeps 8 is if two sleep on the sofas. Given that the property manager attempted to hold our deposit for a minor spot/stain on one of the sofa, I would be leery of sitting on the sofas, let alone sleeping on them!

My family of four travels to Cozumel annually for scuba diving. Next year I'm sure I can find someplace with better customer service for what worked out to nearly $300.00 US a night.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: Costumer service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Dec 2016
Thanks for your comment. I am glad to receive your appreciation about the condo and the location. The condo is indeed fantastic, great location in the most exclusive area Cozumel has to offer, quiet and with all the amenities a vacation rental needs. Until here, we are on the same page.
What I dont quite understand is why the damage deposit request was a surprise for you as it was written in the rental agreement you have received right before your payment and it is also a regular procedure in the hotel and travel industry (car rentals, etc). I dont understand either why wouldnt you expect that being a stranger renting a first class ocean front property you will not be required to leave at least a $300usd reimbursable deposit for any accidental damage you might cause, which you clearly did and got away with it by having a big angry husband yelling to a young assistant doing her job. But what really surprises me, is that you have the nerve to leave a review lying about what have happened, specially after getting you way in a disrepctfull and uncaring way. First of all, you and your familily literally trashed the new upholostered sofás and couches, which were in excellent conditions as it was shown to you upon arrival (I have the pictures). When my assistant try to contact you during your stay, you basically hid until the last day. When she finally did find you and showed you and your husband all the horrible stains and shoes marks on the couches, she nicely explained to your husband that she will give you back the deposit but he will have to cover the $35usd cost of the fabric cleaner who would have to come specially to clean up what you and your uncaring guests have done in the property. Your husband had the clasic reaction of a person who would never take any kind of responsability (not even for a very low $35usd damage charge). Not only he chose to get ofended, he also yielled and threaten my assistant with no respect at all, not even considering she is a young woman. This is unacceptable. I was out of the island othewise I would have handle this situation myself, I called your husband from a different country to try to understand why he would yielled and treathen a young lady who is fairly doing his job and he even denied ¨the minimal issue¨ you are now reporting in your misleading review. I decided to waive you the $35usd fee for the damage you have caused since I realized in that phone call that there was no point to try to make him understand the basic concept of returning the place in the same in the same conditions it was given.

Bottom line: the issue was not minimal, you did trash the the fabrics and prefered to deny it and not take responsability, your husband threatened the staff in order to save $35 bucks. You got back your damage deposit in full even we all knew this was not fair.

I really have to thank you for writting this reveiw because you gave me the opportunity to express all what I couldnt say while you where still inside this beautifull property that you will never be able to rent again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thomas G
suncity az, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely place and view but beds hard as rocks”
Reviewed 8 August 2016 for a stay in August 2016
2
people found this review helpful

We enjoyed this condo and the amenities. Beautifully decorated and lovely views of the ocean. Beach right outside windows but it was a public beach and so there was a lot of noise. The beds are so hard we had to use the couch cushions to make it bearable.Do wish the owners could have given us some egg grates for the tops and it would have made our stay a delight.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: view and amenities
Liked least: beds were hard
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Aug 2016
We want ALL of our guests at Brisas 101 to have a wonderful experience and fortunately, we have a high rate of guests satisfaction. We take all guests comments and suggestions seriously so we appreciate your feedback. During your stay you never told us you found the beds too hard for your liking and in the management office we have egg Crate 3 Inch Foam Mattress Pad available for guests needs. Please next time let us know how we can make your experience more enjoyable.
We strive to provide our guests with the best service and attention to details; we appreciate your feedback to help us improving our service as we are 100% committed to our guests. Warmest regards from a sunny Cozumel,
Cozumel Seaside Retreats Inc.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
aroserich...
Windsor, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic!!”
Reviewed 8 June 2016 for a stay in June 2016
1
person found this review helpful

We just got back from our 2 week stay at Las Brisas 101. For the first 5 days, there were 4 of us girls (17, 18, 40 & 68). On the 6th day, my husband & other 2 teenage daughters came up too! There was 1 night that we all stayed together before my Mom & niece left so 1 of the girls had to sleep on the couch. We all had a great time! We have stayed in several condos in Mexico and this one by far has been thee nicest and biggest. All 3 bedrooms are huge as well as the sitting area. The pool area is nice, we got lucky for most of the trip because we were the only ones using the pool. It got a little cramped when other families started using it as well. Patio was great but we didn't use it much because the patio furniture was uncomfortable. Great little beach area in front on condo which is used a lot by the locals which we actually liked to see. We rented a car and we're so glad we did! Over all, it's a fantastic place to stay and we would stay again in a heartbeat.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the decor
Liked least: the matress in the master bedroom (and the patio furniture)
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Aug 2016
Thanks for staying with us, please come visit again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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