We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect diving trip”

Plongee Grand Cozumel Diving
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Diving with our team is more than just an ordinary dive experience. It also means that, through high standards of diving and procedures, we're going to make sure you're always well prepared and supported to dive safely and fully enjoy your dives. We will personalize every dive to meet your experience level and our professionals will help and guide you to improve your diving skills. At Plongée Grand Cozumel Diving we are proud to offer you a complete service in French, English and Spanish.
Useful Information: Activities for older children, Activities for young children, Bathroom facilities
Reviewed 4 April 2018 via mobile

Second trip to Cozumel with Steve’s team. Awesome staff both underwater and on the boat.

The groups were well divided depending on different level of experience so everybody could enjoy its experience to the fullest.

Thanks to our guide Gaëtan for taking care of us and for taking us to amazing dive sites.

The boat is large with both sunny and shadow areas. It was very busy but there was still enough room for everyone to be comfortable.

The staff helped us through every step. We really appreciated their help when it was time to get back on the boat.

Thank you guys. We had a wonderful time with you. Leaving was heartbreaking but we’ll make sure to go back.

Date of experience: March 2018
Thank Marie-Pier A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (201)
Traveller rating
Traveller type
Time of year
  • More languages
All reviews
"jean francois"
in 7 reviews
"dive shop"
in 9 reviews
"amazing dive sites"
in 2 reviews
"dive master"
in 11 reviews
"different species"
in 2 reviews
"boat crew"
in 4 reviews
"open water certification"
in 4 reviews
"great place to dive"
in 2 reviews
"padi certification"
in 2 reviews
"great boat"
in 2 reviews
"cozumel diving"
in 2 reviews
"marine life"
in 3 reviews
"an amazing experience"
in 2 reviews
"day trip"
in 2 reviews
"great trip"
in 2 reviews
"these guys"
in 3 reviews
in 4 reviews

9 - 13 of 201 reviews

Reviewed 26 March 2018 via mobile

I cannot write regarding the scuba diving because I have chosen to not dive with them. However, I can certainly comment on their customers services. I had inquired regarding scuba diving back in February. Regarding prices $ number of dives etc and even the possibility of staying at their hotel. Did not pay à deposit nor reserved. The assumption was made by the owner that I was staying at their hotel. According to him, a room was reserved to my name and someone was expecting me at the airport. I did not know that ! Did not reserve on Expedia nor via them. Overall a misunderstanding and bad communication. I showed up at their shop on my first day - to apology for the misunderstanding and well to book some dives. Cause it’s not because I wasn’t staying at their hotel that I hadn’t chosen to dive with them. I had Quebec scuba diving friends refer me to them. The welcome that day was unwelcoming. I received the cold shoulder, a mean look and a defensive response from Steve himself. I understand that this is a frustrating situation for him. However, a girl can certainly shop around to find the right hotel for her. My advice, please do also shop around. Plenty of hotels and hostels. And the same goes for scuba diving shops. There’s one every corner ! Someone will welcome you with arms open ( and for cheaper $$). Cheers. Sorry for the long post.

Date of experience: March 2018
Thank Nathalie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PSMLGC, Owner at Plongee Grand Cozumel Diving, responded to this reviewResponded 28 March 2018
Google Translation

Oui je commencerais ma réponse par:
Franchemant.. vous avez vraiment pris..ou perdu 10 minutes de vos vacances pour venir expliquer à tous la situation que nous avons vécu hier matin et dont pour laquelle vous avez réagis bien dramatiquement, selon ma femme et moi. Je vois que vous n'aimez pas notre service personnalisé (du moins le peu que vous avez pu constater de vos yeux avec votre courte expérience) car votre décision de faire affaire avec un dive shop moins cher $$ sans avoir pris la peine d'essayer notre endroit qui, comme vous disiez, vous avait été chaudement recommandé. Bien à vous de vivre cette situation et ce simple malendendu comme bon vous semble et bonne vacances et bonnes plongées sécuritaires, je l'espère, avec un de mes collègues de l'île. Sans rancune quelconque de notre côté. Steve et Marie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2018

I took the Open Water certification with Enzo as my instructor. He was all around awesome. Kind, helpful, enthusiastic and funny. Ludo, who organizes trips, etc. is a wonderful person. In short, I'd recommend Plongée Grand Cozumel to anyone who is interested in diving in Cozumel.

Date of experience: January 2018
Thank Ver0P0nce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2017 via mobile

I really had an amazing dive experience with plongee grand cozumel. Enzo is a really good dive instructor. I felt save the whole time, even when I got equalization problems and he showed me many wildlive under water. The crew on board is nice, friendly and perfectly organised. So I really recommend this dive shop. Thank you Jean-Francois for making that great experience possible.

Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 15 December 2017 via mobile

Don't go anywhere else. This is the place to go to have a perfect day diving in a perfect location. They have service in french, english and spanish so it's for everyone.

Date of experience: November 2017
Thank Martin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Plongee Grand Cozumel Diving also viewed

Cozumel, Quintana Roo
Cozumel, Quintana Roo
Cozumel, Quintana Roo
Cozumel, Quintana Roo

Been to Plongee Grand Cozumel Diving? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing