We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
USD 438
USD 420
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
USD 294
USD 210
Melia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
USD 298
USD 268
Bookit.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
USD 426
USD 382
Official Site
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
USD 226
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
USD 281
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
USD 546
USD 464
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
USD 794
USD 671
HotelsClick
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
USD 344
Cancelon
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (2,667)
Filter reviews
2,667 results
Traveller rating
1,573
714
215
89
76
Traveller type
Time of year
LanguageAll languages
More languages
1,573
714
215
89
76
Show reviews that mention
All reviewsfree laundryfull kitchenhotel zoneliving roomjacuzzi tubbeach areaoutdoor restaurantocean viewbreakfast buffet isbeach serviceisla mujeresjunior suitetimeshare presentationspring breakcoco bongoswim up barnight life
Filter
Updating list...
77 - 82 of 2,667 reviews
Reviewed 4 April 2018 via mobile

Great staff, they can’t do enough for you! Great location.
The building is a bit dated compared to those in close proximity but its comfortable clean and everything works. The staff make up for it and more! Good value comfortable stay overall.

Stayed: April 2018, travelled with friends
Thank 886AngeloR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

The bellman are great. Victor, Mateo, Fabian, Rodrico, Javier, and Vincente Will help you for all your needs. Sergio, Santeno, and Gustov provide great entertainment
to make your vacation most enjoyable. The service at the beach by Rafela is excellent. The service at Palapa restaurant is wonderful. Ernesto, Jesus, Gabriella, David, Jose, Pedro, Ossisero, the chef Jose do a great job to make your vacation enjoyable.

Thanks

Stayed: March 2018, travelled with friends
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this reviewResponded 13 June 2018

I would like to thank you for taking the time to share your experience on the community. Certainly, our staff is one of our qualities that make our guests want to come back. I will pass your congratulatory message with our staff, I am certain this motivates all of us to keep searching for excellence

I look forward to having the opportunity of serving you, during your next visit to the beautiful beaches of Cancun.


General Management
Fiesta Americana Villas Cancún

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Great location for families. Had a 2 bedroom plus suite on the water. Great view. Lots of room. Not too crowded like many other local hotels we’ve been to here. Staff is the best. Wait staff by the pool included Luis, Paulino, Wendy, Rafaela, and Jose Voldivieso - all very attentive and personal. Pitt was our FAVC (vacation club) representative taking care of our needs/requests - excellent. Easy to get anywhere from here you want to go. Daughters enjoyed the activities (beach volleyball, Zumba, etc).

Stayed: March 2018, travelled with family
1  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this reviewResponded 3 May 2018

We are glad to know that our service exceed your expectations. I will share your review with our staff, I am certain this motivates all of us to keep searching for excellence.

We look forward to having the opportunity of serving you again, if there is anything else that we could do for you, please let us know.

General Management
Fiesta Americana Villas Cancun

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Great customer service at the "Palapa Restaurant. Their members really pleased and exceeded our expectations. We would like to emphasize the following team members did an amazing job: "Osiris, Pedro, David, Gaudencio, Gerson, Guadalupe, Fernando, Ricardo, Ernesto and Yasmin. Similarly, there was another member of the hotel that had a great performance with us: "Paco -Francisco,- he welcomes and takes care of customers during their entire stay at Fiesta Americana Villas.

  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank jose1045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this reviewResponded 3 April 2018

We are glad to know that our service exceeded your expectations. I will share your review with our staff, I am certain this motivates all of us to keep searching for excellence.

We look forward to having the opportunity of serving you again, if there is anything else that we could do for you, please let us know.

General Management
Fiesta Americana Villas Cancun

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Came with a group and we all loved the Fiesta Americana! Not to ritzy and not run down as some resorts are. What we really enjoyed was the Poolside activities on the hour such as Zumba, yoga, cooking Mexican etc. We were greeted at the poolside with a appetizer (on the house). The hotel restaurant was reasonably priced, food very good plus the service staff is over the top friendly and helpful. It's location enabled us to view both sunset and sunrise-Bonus! We had a junior suite with adjoining standard room for family members-perfect for hanging out for breakfast (has nice kitchenette) and evening cocktails in the balcony overlooking the water! We will be back!

Room Tip: Junior suites are perfect size to not feel cramped
  • Stayed: March 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank hasdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this reviewResponded 3 April 2018

I am really glad to know that you spent a wonderful vacation. We are so proud to know that we fulfilled our main objective: exceed your expectations. I am certain this comment will motivate all of us to keep searching for excellence.

We look forward to having the opportunity of serving you again, if there is anything else that we could do for you, please let us know.

General Management
Fiesta Americana Villas Cancun

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews