After emailing a handful of dive shops, me and my wife selected Nautilus Diving for our first time scuba and PADI certification. Octavio and Sherri responded with all the information we requested. They were very responsive to emails; (Wait till evening local time for their reply). They are reasonable flexible in creating customized dive plans. We discussed our trip schedules and they helped us to perfectly fit the certification itinerary accordingly, all over emails. We were also able to select the dive sites. Payment of pre-booking payment was also smooth as they accept Paypal.
Vicente was our dive master - a patient, friendly and awesome instructor. On our first day, sea was rough and there was no scope to dive after our pool session. So we had an extended pool session mastering required skills.
Every day morning, he would notify us about the sea condition and time to visit the dive center for our dives based on dives. He updated us almost every hour about the condition and whether it was possible to dive. Even though everybody was skeptical about the condition, but finally weather turned in our favor. Nautilus also created backup plan to dive in specific cenotes so that we could complete our certification in case sea stayed too rough to dive.
During the dive Vicente was calm and patiently let us do the exercises to get certified. He showed us statues of MUSA, beautiful reefs, sea turtle, and he also managed to give a close up with nurse shark. All four dives were amazing.
Verdict: Very professional dive master, good equipment, friendly crew and reasonable prices. first timer or pro - great place to dive.
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