The Hyatt Caribe is perfect for those seeking a quiet sophisticated resort in a great location. The pluses are as follows in order of importance to me:
The beach is fantastic. It's wide, not too rocky is very secluded and not crowded. The hotel's exterior is very well kept, with extensive landscaping. Although this property was built in the 70's, the exterior areas have been nicely maintained. I've stayed here twice and it never seems crowded. Perfect for relaxation. One final plus is the service. Everyone was very friendly, though not in an overt way. When we stayed here from January 2 thru 7, 2005, we were upgraded to a villa room, and when asked for a villa on the front row directly by the beach, the front desk was very accomodating and gave us a great villa by the ocean, directly overlooking the beach! (Be forewarned, all villas do not have an ocean view, though all of the rooms in the 7 story main building do have great ocean views.)

Now for the minuses: The villa rooms are fairly small for a hotel with the Hyatt name. They are not tiny, but be aware the size and quality of the rooms may not be as good as some other major hotels in Cancun. The beds are fairly hard, though if you are used to sleeping on a firm mattress, its not a problem. The major drawback to the Hyatt are the high prices for food. We ate there only once, the first day. We were charged 3.50 for a soft drink with our meal. When we requested a refill, we found we had been charged an additional 3.50! That was all I needed to know. We ate out at the many fine establishments in the nearby shopping areas after that first day.

Overall, the Hyatt is a great hotel if you're not looking for a wild party scene and enjoy quiet sophisticated luxury in a gorgeous setting. We'll definitely go back for a third visit.

We've been to Cancun twice and we enjoyed our stay. The Hyatt is nice but I wouldn't return.

First the good news.

The BEACH ROCKS. You can sit on the beach in front of the pool if you want a party atmosphere OR go down just a bit and have a very quiet area with very few people. More than enough chairs.

There is also a party pool and a quiet pool.

The breakfast buffet is auesome and frequently they run specials for their guests.

Maid service excellent. Location good. We stayed in the villas, and they were very nice.

Lots of security.

Now the bad news.

Drinks and food are very expensive and the door man will not let you bring food or drinks in from town so if you, hide it.

There are much better values for hotels that are just as nice.

We stayed at this hotel 9 years ago and have not been back until this December 4-11. I read the reviews on tripadvisor and thought we had maybe made a mistake. Nonetheless, we took the advice of one of the reviewers and paid $50/day to upgrade to the regency villas. Best investment we made. We were in the newer section across from the regency club. The hotel was not crowded and we had an excellent room overlooking the ocean. The staff were great, the Royal holiday people did not pressure us, the weather was great and all in all, it was an enjoyable 7 days. I read on this forum where the hotel prohibited someone from bringing in liquor, snacks, and soda but we did and were never challenged. And, we saw almost everone else bringing in their own stuff. Even the bellman suggested we should do so to save money. I would not pay the prices they charged for the mini bar, and every restrauant there was expensive. However, all restrauants in Cancun seem expensive compared to other places we have been in the Caribbean. It seemed like most of the remodeling was completed as we heard very little noise. I guess they wanted all the work done as they enter their high season that starts about the 23rd of Dec. Hopefully we will be back next year.