The place is very clean and had all that we needed. The people there were super nice and helpful in everything we needed which is a perk since I'm used too renting somewhere and just having to read a binder full of information.
Our flight was delayed 2 hours! Which meant we would arrive at the rental at around 1 am.... they stayed up for us! We had a two year old too and had the traveler crib ready and were so nice to assist us in our exhaustion.
Through the week there was always someone there and felt very safe and cared for. There was so many things close by to see like the zócalo (mx city's main plaza), historic buildings, Bella's artes, and 30 to 40 minutes away from places like the famous park of Chapultepec that also has a free zoo. All distances depends on traffic. We used uber for everything and were always nice and very professional and clean.
Only one thing I would suggest to the traveler. The city is loud. I know duh! I wish I would have thought of bringing a little fan for white noise. I never asked for one either but I bet they would have been willing to help with that. They are just cool like that.
El lugar es muy limpio y tenía todo lo que necesitábamos. La gente era muy amable y siempre dispuesto para ayudar en lo cual es genial porque me acostumbre de nomas rentar un lugar y leer un cuaderno llena de información.
Nuestro vuelo duro 2 horas! Que significaba que llegaríamos al lugar como a la 1 de la mañana!....ellos se quedaron despiertos para nosotros! Teníamos una niña de 2 años también u su cubits estaba lista. Eran tan amables de asistirnos en nuestra situación exhausta.
Siempre había alguien ahí y nos sentíamos seguros y cuidados. Había muchas cosas históricas alrededor en lo cual podías caminar y ver. Y también relativamente cerca de otros lugares famosos. Pero todo depende del tráfico. Usamos uber para todo y nos sentimos seguros. Eran muy profesional.
La única sugerencia que podría dar es traer un abanico chiquito. Dejarlo prendido enseguida de la cama para que no oigas tanto ruido de la ciudad en la noche. Nunca pregunte por uno pero creo que el personal me hubiera prestado una o ayudado a conseguir una. Eran así de chido!
We stay in this apartment for 12 days, from Dec/19 to Dec/31; we are a family of five with kids (18, 11 and 9 years old). If you are planning to enjoy all around Mexico City (CDMX) this apartment has an especial location, you can reference by Google maps as “OXXO Donceles 26, Mexico City” in the heart of the city. You will be at two blocks near from “Bellas Artes” and four blocks from the “Zocalo”. At the next door, you can find an Oxxo mini store (24/7) and at the next corner you can find a 7Eleven.
The apartment is very safe, the entrance door have double lock and your apartment door have double lock too. They have night guardian and I must to say that we felt very safe about my family, even when we come walking at night.
We stay in the apartment #1, with good commodities included: one room with two queen beds (4 persons), another room with a queen bed (2 persons), so it’s full comfortable for 6 persons. Both bedrooms have big closets each one. There is a hall for 6 persons table and comfortable sofa for watch TV. About TV it´s connected the Dish cable system. The shower was always ready to take; there is a full bathroom and a second half with a second toilet. You can take your shower when you want it; there is a good water supply at any moment.
Internet it’s included, very stable with 10Mbs-down and 3Mbs-up, the spot have a special capacity to connect at 2.4Ghtz or 5Ghtz, which is good for your newer and oldies devices, I mean IPhones, IPads, smart phones, tablets and laptops are supported. I tested my VPN and SIP phone to my workplace and it works as expected, same as work in home.
Since we contact Livia, she always answers your emails, and attends your questions; she is a very nice host. Luisa in the administration office, she is very gentile and always pending from your needs. They always make the clean when we were in the apartment, and you never fell like someone was touch or moved your things.
There is good kitchen with stove, fridge, sink, microwave, wafer, coffee make, water dispenser and cookware. Smoke sensors in all the rooms and fire extinguisher, so it is a security plus.
Also, inside the building there is laundry room, and it is at the first floor, which was very usefully for these days, washer and dryer included.
I highly recommend this place, it is a very nice apartment and you’ll be pleasure staying there. Definitively we come back.