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All reviews zona rosa rooftop pool business lounge nice hotel executive floor within walking distance chapultepec park breakfast buffet four nights central location lobby bar the air conditioning restaurants and bars business center safe area location is great wi fi
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Reviewed 28 June 2017

Very nice hotel with good amenities. Staff bit lazy but that is the culture. The penthouse had issues with maintenance and swimming pools as well, was disturbing while being there. The service in the restaurants was average, staff was not nice and helpful.

Date of stay: June 2017
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank wolfgang2806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriela G, General Manager Assistant at Galeria Plaza Reforma, responded to this reviewResponded 30 June 2017

Thank you for your comments, we highly appreciate all feedback as it is the only way to measure our performance and improve our processes. We look forward to see you at Galeria Plaza Reforma again soon!

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Reviewed 27 June 2017

Everybody was nice , staff , food and room were all excellent . They were very professional. I would recommend this hotel 100%. It has everything. My flight was delayed and they allow me to stay a couple of hrs, which was nice

Date of stay: June 2017
  • Trip type: Travelled with friends
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Review collected in partnership with this hotel
Thank Eric F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriela G, General Manager Assistant at Galeria Plaza Reforma, responded to this reviewResponded 30 June 2017

Thank you for staying with us. We are glad to know you have had a good time at our hotel. We work hard to make our guests happy and we appreciate your kind comments! We hope that we will have the honor of another visit soon!

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Reviewed 26 June 2017

If you're worried about the quality of accommodations in Mexico, rest assured: The Galeria Plaza Reforma would be a 4-star business hotel anywhere in the US. Everything was very clean, business-elegant (not luxe, but spiffy) and professional. Being near the Plaza Reforma puts you right in the middle of the "touristic" district -- essentially Mexico City's Times Square, although without all the flashing billboards. The one downside is that, like Times Square, the Plaza Reforma generates a lot of traffic noise, which even double-paned windows and AC can't exclude. If you aren't terribly noise-sensitive, though, this hotel is a fine choice -- especially if you can find an online discount, as I did (at $78/night, it's a steal!).

Date of stay: June 2017
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriela G, General Manager Assistant at Galeria Plaza Reforma, responded to this reviewResponded 28 June 2017

Thank you very much for your kind comments! It has been an honor to serve you and look forward to see you again soon.

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Reviewed 25 June 2017

I had a wonderful time at the Galería Plaza Reforma! The location is Central and convenient, the staff attentive and efficient, the food delicious, and the rooms clean and pleasant. There is even a little gym with everything you need for a nice morning workout.

Date of stay: June 2017
  • Trip type: Travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank journeywoman2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriela G, General Manager Assistant at Galeria Plaza Reforma, responded to this reviewResponded 28 June 2017

Thank you very much dear guest for your kind words! We are pleased to know you enjoy our property and look forward to another opportunity to serve you.

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Reviewed 24 June 2017

The staff are attentive and friendly. The concierge Ronnel, in particular, was extremely helpful and knowledgeable about tours, restaurants, and sites. He went above and beyond in booking our reservations. Fantastic!

Date of stay: June 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank annie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriela G, General Manager Assistant at Galeria Plaza Reforma, responded to this reviewResponded 28 June 2017

Dear guest, we are deeply honored of receiving such positive comments! I will make sure Ronniel receives a copy of your review in his file. Please rest assured our commitment is towards creating long lasting good experiences. We look forward to another opportunity of serving you again soon.

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