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“Great Staff”

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Hilton Mexico City Airport
Ranked #47 of 312 Hotels in Mexico City
Reviewed 24 April 2012

checked in here at the airport. flew into terminal 2 and they have a small office near the informaton booth where you can wait for the shuttle to Terminal 1 where the Hilton is.

Great staff at check in, and they allowed us to use small conf room for a half a day, which is behind the business center. They were able to cater us lunch spur of the moment and get us drinks etc.

Check out is also at 1pm, so that really helps in some cases.

The simple casedilla was great as I had it for a light dinner when I got there and lunch again. nothing fancy but really good.

Room Tip: The lay out is a little bit odd as it's all on one floor, so some of the rooms can be pretty far...
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  • Stayed: April 2012, travelled on business
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1  Thank JSMinMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded 10 May 2012

Dear JSMinMN,



Thank you for your recent stay and the gracious review. I am delighted to hear that the staff was so accommodating during your visit and that you enjoyed the food from our restaurant. We look forward to welcoming you back the next time you are in the area.



Sincerely,

Raul Vertti E.
Guest Assistance Manager & P.R

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710 - 714 of 1,230 reviews

Reviewed 23 April 2012

I stayed here before an early morning flight back to the US and the location was perfect. I literally just had to take the elevator downstairs and I was basically at the security checkpoint already. That convenience is key when you have a 6am flight. The rooms are set up around a little atrium so it had a fair amount of light, and I was surprised that I didn't hear any airplane noise. The restaurant in the lobby looks over the runway so that's a nice place to hang out. And the included wifi in the rooms worked well.

Stayed: February 2012, travelled with friends
Thank Tish365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded 10 May 2012

Dear Tish365,



I wanted to personally thank you for the review and your recent stay with us. It’s great to hear that you found the location to be convenient and that you enjoyed the atrium. Our guests are always surprised how quiet the hotel, so I am glad you were able to get a restful night’s sleep before your flight back to the US. We look forward to welcoming you back again soon.



Sincerely,

Raul Vertti E.
Guest Assistance Manager & P.R

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2012

The only reason I would stay here again, is if I was overnighting!! Old, mouldy, just generally in a state of disrepair! Very convenient but that is it!!

  • Stayed: June 2011, travelled on business
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Thank HercMech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded 10 May 2012

Dear HercMech,



Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guestrooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future.



Sincerely,

Raul Vertti E.
Guest Assistance Manager & P.R

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2012

Great location right inside the Mexico City Airport. There is absolutely no view or windows, but we were only there to spend the night for an early flight. Staff was incredibly responsive and the room/hotel was very clean and up-to-date. Surprisingly, I also really liked the soap and lotion!

  • Stayed: March 2012, travelled with family
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Thank generalmills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded 10 May 2012

Dear generalmills,



I was happy to read your comments about your recent stay and glad you found the location and service levels of the hotel to your liking. It’s also great to know that you enjoyed our bath products. We hope to see you return again soon.



Sincerely,

Raul Vertti E.
Guest Assistance Manager & P.R

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2012

Stayed here for one night as I had a early international flight. Great location of the hotel being right next to the international terminal. Room was clean and had a very comfortable bed. Bathroom was fairly clean with some nice marble flooring. The rooms are very pricey here, however. The lobby and bar were very nice and clean. Will probably utilize this hotel next time I have to fly out of Mexico city .

  • Stayed: April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Daddytobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded 10 May 2012

Dear Daddytobe,



Thank you for taking the time to share your experience with us. I am thrilled to hear that the location and guestroom amenities were to your liking. We look forward to welcoming you back again soon.



Sincerely,

Raul Vertti E.
Guest Assistance Manager & P.R

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Mexico City Airport

Address: International Mexico City Airport | Distrito Federal, Mexico City 15620, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in Mexico City
Price Range: $175 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Hotel Mexico City
Mexico City Hilton
Hilton Aeropuerto

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