I must say that its service has improved a lot. From the executive lounge to the front desk. This is my “second choice” when the JW Marriott thinks they are worth $800 a night...
In the past I have always had an issue here (and in the other place they know my first name and even ask about my family, so big shoes to fill). But I have to say that the service was top 100% from beginning to end. Also, the executive lounge was a lot friendlier (they were always about extra charges....just the way they presented it)....anyway, it is friendlier. Except for its location....my business is in Polanco, and the traffic around the Hotel can get horrible, I do recommend it for vacation (for that it is a great location) and business if you don’t mind the extra 20 mins. More
- Free Wifi