We made a reservation at Casa Bertha during the Festival Cervantino. As our bus was running a few minutes late I called to confirm, that they don't give away our room and we were told, that it would be no problem they would be waiting for us. We showed up half an hour after the call and we were told, that they had given away the room, but had another room for us at the other side of the town. We had no choice but walk there through the rain, spend the night at a room where we didn't even have privacy and had all our stuff wet for the rest of the weekend. I think even during the Cervantinos people should at least wait until the hour confirmed and not give rooms away before that.
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- Also Known As:
- Casa Bertha Hotel Guanajuato