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Savings alert! 16% below average rates

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Reviews (419)
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297
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All reviewsandares malllight sensorsdesigner boutiquesbreakfast buffet in the restaurantrecently opened hotelrestaurants and shoppinggreat locationstunning hotellobby barwould definitely stay here againroom keymodern designhotel is locatedrooms are spaciousnice arearoom serviceenjoyed our stay
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10 - 15 of 419 reviews
Reviewed 7 July 2018

Loved the place very fancy .
Lounge bar has a great enjoyable view and great service.

The only reason why I don't give the 5 points is the Manager "Leo" at the lounge bar i think his way of treating people does not match with such a fancy place.

Other than that, Loved it !!

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Service
Thank BethBaez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2018

The Hyatt Regency Andares is located in one of the most modern and safest locations in the city. The amenities have everything you need out of a hotel and the Andares mall gives you access to restaurants, stores and premium brands (if you’re in the mood for shopping). The staff was also very attentive and professional.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank Cesar N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

Hotel is next to a prominent area with a great mall next door, and chain restaurants we are familiar with. The pool looked nice, and I thought it was great to be semi enclosed, but on June 18, and 19 I couldn't take my young kids to the pool because pool deck was under construction, they were using loud cutting saws and assured me the pool was open for use, but the magnification of the noise made it impossible to swim without hurting my childrens ear drums. The next day we enjoyed the pool, but there was a repeated smell of gas. Given the cubicle cut out that the pool is situated in, results in an insufficient ventilation of the gas that heats the pool.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
Thank Mari A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2018

Beautiful hotel. Close to delicious restaurants and shopping. Francisco at the bar lobby was the best waiter! AnaLise the housekeeping gal was a sweetheart who did a great job cleaning and went above and beyond to provide the extra little things to make our stay comfortable. She brought us robes and slippers. The hotel staff also always provided the number of towels and waters I originally requested the first night. Will definitely be coming back!

  • Stayed: June 2018, travelled with family
    • Value
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Review collected in partnership with Hyatt Hotels
Thank NicoleFamily619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRAGdl, General Manager at Hyatt Regency Andares Guadalajara, responded to this reviewResponded 18 June 2018

Dear Nicole,

Thank you very much for your visit and for the time it took to share your experience with the TripAdvisor community.
It is a real pleasure to read that you have had a pleasant stay with us, but what I am most proud of is that our team offers you and your family the true care that we are committed to provide each of our guests. .
Thank you very much for your kind words, knowing that you want to return is the reward we need to keep improving daily.

Warmest regards,

Cesar Moreno
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018

Nice place to stay with access to good shopping experience, cafes and business centers. Place to meet up friends for fun times too. Beautiful setting especially ate the elevators and helpful team to see all our needs - language is never an issue here.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank DanarajaS19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRAGdl, General Manager at Hyatt Regency Andares Guadalajara, responded to this reviewResponded 18 June 2018

Dear Guest,

Thank you very much for sharing your experience with the TripAdvisor community. It is with great pleasure that I read that you enjoyed our facilities and all the benefits that our location offers to each of our guests.

Andares is one of the best districts in the city and also offers a perfect point to start a good trip to Tequila or downtown Guadalajara.
We hope to welcome you again soon, best regards.

Cesar Moreno
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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