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“Excellent Food, Fantastic service!”
Review of Bistro La Bastille

Bistro La Bastille
Ranked #3 of 1,476 Restaurants in Guadalajara
Certificate of Excellence
Cuisines: French
Restaurant details
Reviewed 2 June 2018 via mobile

My family and I had and awesome experience at Bistro La Bastille. The food was excellent, Sr. Salvador, the restaurant manager and the staff offered fantastic service. Every one was very attentive, pleasant and very professional.

1  Thank carrazcoindustries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patricia032158, General Manager at Bistro La Bastille, responded to this reviewResponded 4 June 2018

Cher client

Thank you so much for such excellent rating as well as for your kind words. We endeavour to offer a positive experience for all of our clients. It is gratifying to know when this happens. Our staff strives to create a service experience for our cients that is lasting. in the other hand, It will be a pleasure for us to share your kind comments with our staff especially with Salvador who will be congratulated for his excellent work, comments like yours motivate us to continue working every day to always offer the best experience to our guests.
Your satisfaction is important to us. We appreciate all of your comments and hope to see you again in the near future.

Sincerely,

Patricia Chapman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 - 6 of 93 reviews

Reviewed 13 May 2018

We had an excellent time here. The food was great .. exactly as we had in France, and the service was perfect. We are often so surprised that hotel restaurants do not get the patronage they deserve. This one does. If you love French food, do not pass it up!

1  Thank hillyreps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patricia032158, General Manager at Bistro La Bastille, responded to this reviewResponded 14 May 2018

Cher Client:

Thank you for taking the time to share your kind comments about your recent stay here with us. We are delighted to hear that after dinner here in Bistro La Bastille, you were positively impressed by our warm welcome and as for the gastronomic you can take a culinary trip to France without leaving the hotel, we offer unique culinary experiences with the vibrant flavors of the European cuisine, that will delight even the most discriminating palates, our dishes showcase the best of France cuisine in inspiring settings.

We always strive to exceed our guest’s and clients expectations and to know we have achieved this fills us with great pride and joy. We really hope you consider a return visit, so please don't hesitate to get in touch if you require any advice or assistance.

Kind regards
Patricia Chapman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

I lived in Europe for five years and spent a lot of time in France. This restaurant, a continent away is the “real deal”. Great French food, prepared like the locals do on the Continent. The staff is very friendly as well. Highly recommended. NOTE: For some reason the Trip Advisor site won’t let me rate Service, Food and Value. If I could I’d give them a 5/5 for all three.

Thank timcanuck2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patricia032158, General Manager at Bistro La Bastille, responded to this reviewResponded 6 April 2018

Dear Guest:

Thank you for taking the time to review our hotel on TripAdvis. It was a great pleasure and honour for us to welcome you and host you on our premises. A warm welcome and a heartfelt smile are the basis of our hospitality principle and we generously offer them to all our guests. We are so appreciative that you mention that in your review. Moreover, we thank you dearly for your special reference to our restaurant service.

Being friendly and dedicated to fulfilling our guests’ needs and meeting their expectations is our sole intention. Rest assured that from now on Presidente InterContinental will be your new home in Guadalajara and we shall be very happy to host you again soon.

Best regards
Patricia Chapman
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2018

the service is excellent and all I have tried on the menu has been excellent as well. one thing i noticed is the manager is very hands on and that contributes strongly to how the others perform

    • Value
    • Service
    • Food
Thank mek1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patricia032158, Director General at Bistro La Bastille, responded to this reviewResponded 22 February 2018

Dear Guest;

Is very nice to see that we achieved your expectation about our restaurant,
We expect to continue having your loyalty and have the opportunity to welcome you back in the near future.
Please do not hesitate to contact me if you need further assistance,
Best Regards,

Patricia Chapman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2018 via mobile

I'd tried almost of the main dishes, all very good and tasty! Top service and very good environment. Congrats! Every time I'm in GDL I have to pay a visit! Gracias Fernando!

Thank DanielR3397
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patricia032158, Director General at Bistro La Bastille, responded to this reviewResponded 22 February 2018

Cher Gourmet;

Thank you very much for your kind opinion,
Is always a pleasure to know that we have met your expectations,

I kindly invite you to come back

Regards,

Patricia Chapman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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