We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,958)
Filter reviews
2,958 results
Traveller rating
1,122
942
511
218
165
Traveller type
Time of year
LanguageAll languages
More languages
1,122
942
511
218
165
Show reviews that mention
All reviews breeze bar bella vista paradise restaurant beach vendors ocean front club nitro information desk beach bar room service tequila volleyball la piazza sushi no gracias tacos oceanfront room sister hotel french restaurant
Filter
Updating list...
470 - 475 of 2,958 reviews
Reviewed 23 May 2017

We always pay for an ocean front room as I spend hours watching the activities in the bay. The 2 times before the last trip we were put in a side room for the first day ore so and we stopped coming. We tried one more time this year and were given a fine room. Also liked the hotel updates. We thought the sit down restaurants were less than before with less choices and slow service. Although we are not buffet lovers, the buffet was excellent with very good selections and good food. and varied daily selections.

Stayed: March 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank garyA4443ZK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise A, Social Media Ambassador at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded 27 May 2017

Dear Gary,

Thank you very much for your review about your last visit at Crown Paradise Golden.

We appreciate your return and reading that the buffet has a change with good selections is very important for us, means that all our efforts are bearing fruit. We appreciate your feedback about our specialty restaurants, we have shared your feedback to our Chef who will analyze with his team the menus.

We hope to welcome you back for seventh time and you be able enjoy our progress.

Sincerely,

Salvador Sánchez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017

Me and some buddies escaped reality for a few days and had a fantastic time here. You are close to the Marina, Downtown and Airport. The staff for the most part are awesome! The bartenders were awesome! Very attentive and funny. I will be back for sure.

  • Stayed: April 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank W324ACrichardt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise A, Social Media Ambassador at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded 28 May 2017

Dear Richard,

Thank you very much for choosing us to spend your getaway with your friends in Puerto Vallarta.

We are very happy to read that you and your friends had a fantastic time at Crown Paradise Golden enjoying the service from all our staff.

We are looking forward welcome all of you back pretty soon.

Sincerely,

Salvador Sánchez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2017

This was our 13-15 time there. We enjoy because it is a smaller resort. Very friendly staff and not a big turnover so you make friends with the staff which results in better service. Food is very good, however menu could be varied more.

Room Tip: Don't think there is a bad room.
Stayed: February 2017, travelled solo
Review collected in partnership with this hotel
Thank ted p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise A, Social Media Ambassador at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded 21 May 2017

Dear Ted,

We appreciate a lot your overview about Crown Paradise Golden.

Is marvelous welcome you every time and we are very honored for your loyalty. With this kind of feedback we do not hesitate that we have took risks but always thinking about our guests and their comfort and satisfaction.

We will be very happy welcome you back to your home Crown Paradise Golden pretty soon.

Sincerely,

Salvador Sánchez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2017

The resort itself is a little dated, but clean and thoroughly functional. It has everything that I was looking for; decent fitness centre, good buffet, great location, easy access to bus, shopping and the supermarket in case you need something. There was so much that made my stay special, and that's why i will return next year. The service everywhere is gracious and warm. I especially would like to thank Jose in activities for his good nature and his help kayaking. The servers who kept me in company and vino blanco, Antonio, Augustino and especially Antonia and Jose. The pool was great for swimming early morning laps, the beach is wonderful. Great walking and no problem grabbing a lounge on the beach. The Breeze bar was a quiet alternative to the action around the pool, and the paninis they served up there were fantastic! Grilled fresh fish and avocado!
The chefs dish each day on the beach was some of the best food I had, especially the seafood! It doesn't last long, but what a treat!
The hotel is probably in need of an update, but again, it was clean, had everything and was rather charming. If they change too much, I wouldn't return. The pool table is hilarious. That is definitely in need of a replacement, but you're in Puerto Vallarta, who cares about a pool table?
I had two amazing dinners at the Paradise restaurant. Excellent service and food. Have the lobster dinner, totally worth it.
Rooms were clean, and had everything that was needed. The view was fabulous. I felt like I made friends there, and I can't wait to return next year.
I am a single female travelling alone and I was completely comfortable. The staff makes the resort. For sure.

Room Tip: Deluxe ocean view. I had a beautiful view of the pool area and the ocean beyond. I was on the third floor. Higher might be a bit better
  • Stayed: May 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
2  Thank Allison H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise A, Social Media Ambassador at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded 21 May 2017

Dear Allison,

Thank you very much for your review about your first experience at Crown Paradise Golden.

We are very pleased to read that you felt completely comfortable among us. We appreciate your special compliments to our colleagues waiters and José from Entertainment Team, rest assure you that we will pass your kind words to all our staff as result of their great effort.

We are looking forward welcome you back, alone or with friends, we will be very happy pamper you anew.

Sincerely,

Salvador Sánchez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2017

We have been to several other properties and must say this is one of our favorites. The staff is ever so helpful and willing to help. The food is fine, entertainment is fine and the FOAM party is wonderful. Our hats off to Salvador the new property manager so concerned and very open to all and what is taking place. If you go looking for sometime perfect you will never find it, but you are on vacation just relax and enjoy it. This was our fifth time and we will return for the sixth time and enjoy it. Must say Abraham makes a great woman!!!!!!!!!!!!

Room Tip: Ocean view
  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Service
4  Thank Sherry-Gerald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise A, Social Media Ambassador at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded 21 May 2017

Dear Sherry and Gerald,

We would like first and foremost to thank you for choosing Crown Paradise Golden for spending your last five vacations in Puerto Vallarta and also for making the effort to share your opinion with us and the community of Tripadvisor.

Every day is a new challenge for us based on our passion for providing our guests an environment similar to a home from home. Our highly motivated and competent team ensures that our services and facilities provide a holiday feeling of the very special kind for our guests.

It is always very reassuring to read that we have achieved this and that you have chosen to share this fact and published this complimentary review on our behalf. Again we thank you for sharing this constructive feedback and we hope to welcome you for sixth time soon.

Sincerely,

Salvador Sánchez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews