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Crown Paradise Golden Resort Puerto Vallarta
Ranked #38 of 121 Hotels in Puerto Vallarta
Reviewed 25 May 2017

If I could rate this higher than 5 star I would. My Wife and I were there for a week and we would have loved to have stayed longer. Everything was excellent, where do I start? The staff - incredibly polite, attentive and helpful. The room - beautifully decorated, clean, spacious, modern, balcony facing the ocean, large marble tub and shower. The food - 5 star! At this all inclusive, there were a number of buffets, small food areas near each bar and 5 specially restaurants (Japanese, Italian, French, Mediterranean and International). The selection of menu items, quality, freshness, plate presentation and service was outstanding. Pools, hot tubs and all common areas we always clean and well maintained. There were even canopy covered beds with sheets and pillows by the pool and on the beach, talk about being spoiled. Every night there was entertainment, usually a 1 hour show either in the night club - Club Nitro or on the beach. It was well presented, professional and outstanding. Sound too good to be true but it was, no negative comments at all. Would we go back, YES. Highly recommended.

Room Tip: Ask for a high floor in the main tower facing the ocean.
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  • Stayed: May 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
42  Thank Elliott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise A, Social Media Ambassador at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded 27 May 2017

Dear Elliott,

First of all we want you to know that the way you have described your stay with us at Crown Paradise Golden is really helpful and we thank you for providing your rating.

Is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.

The fact that the detailed service and care of our guests from the friendly staff in our hotel have had the desired effect makes us very proud indeed.

Again we thank you for your pleasant review of our hotel and hope that Crown Paradise Golden family will continue to provide you excellent holiday experiences in the future.

Sincerely,

Salvador Sánchez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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254 - 258 of 2,637 reviews

Reviewed 23 May 2017

We always pay for an ocean front room as I spend hours watching the activities in the bay. The 2 times before the last trip we were put in a side room for the first day ore so and we stopped coming. We tried one more time this year and were given a fine room. Also liked the hotel updates. We thought the sit down restaurants were less than before with less choices and slow service. Although we are not buffet lovers, the buffet was excellent with very good selections and good food. and varied daily selections.

Stayed: March 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank garyA4443ZK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise A, Social Media Ambassador at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded 27 May 2017

Dear Gary,

Thank you very much for your review about your last visit at Crown Paradise Golden.

We appreciate your return and reading that the buffet has a change with good selections is very important for us, means that all our efforts are bearing fruit. We appreciate your feedback about our specialty restaurants, we have shared your feedback to our Chef who will analyze with his team the menus.

We hope to welcome you back for seventh time and you be able enjoy our progress.

Sincerely,

Salvador Sánchez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017

Me and some buddies escaped reality for a few days and had a fantastic time here. You are close to the Marina, Downtown and Airport. The staff for the most part are awesome! The bartenders were awesome! Very attentive and funny. I will be back for sure.

  • Stayed: April 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank W324ACrichardt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise A, Social Media Ambassador at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded 28 May 2017

Dear Richard,

Thank you very much for choosing us to spend your getaway with your friends in Puerto Vallarta.

We are very happy to read that you and your friends had a fantastic time at Crown Paradise Golden enjoying the service from all our staff.

We are looking forward welcome all of you back pretty soon.

Sincerely,

Salvador Sánchez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2017

This was our 13-15 time there. We enjoy because it is a smaller resort. Very friendly staff and not a big turnover so you make friends with the staff which results in better service. Food is very good, however menu could be varied more.

Room Tip: Don't think there is a bad room.
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Stayed: February 2017, travelled solo
Review collected in partnership with this hotel
Thank ted p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise A, Social Media Ambassador at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded 21 May 2017

Dear Ted,

We appreciate a lot your overview about Crown Paradise Golden.

Is marvelous welcome you every time and we are very honored for your loyalty. With this kind of feedback we do not hesitate that we have took risks but always thinking about our guests and their comfort and satisfaction.

We will be very happy welcome you back to your home Crown Paradise Golden pretty soon.

Sincerely,

Salvador Sánchez
General Manager

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Reviewed 19 May 2017

The resort itself is a little dated, but clean and thoroughly functional. It has everything that I was looking for; decent fitness centre, good buffet, great location, easy access to bus, shopping and the supermarket in case you need something. There was so much that made my stay special, and that's why i will return next year. The service everywhere is gracious and warm. I especially would like to thank Jose in activities for his good nature and his help kayaking. The servers who kept me in company and vino blanco, Antonio, Augustino and especially Antonia and Jose. The pool was great for swimming early morning laps, the beach is wonderful. Great walking and no problem grabbing a lounge on the beach. The Breeze bar was a quiet alternative to the action around the pool, and the paninis they served up there were fantastic! Grilled fresh fish and avocado!
The chefs dish each day on the beach was some of the best food I had, especially the seafood! It doesn't last long, but what a treat!
The hotel is probably in need of an update, but again, it was clean, had everything and was rather charming. If they change too much, I wouldn't return. The pool table is hilarious. That is definitely in need of a replacement, but you're in Puerto Vallarta, who cares about a pool table?
I had two amazing dinners at the Paradise restaurant. Excellent service and food. Have the lobster dinner, totally worth it.
Rooms were clean, and had everything that was needed. The view was fabulous. I felt like I made friends there, and I can't wait to return next year.
I am a single female travelling alone and I was completely comfortable. The staff makes the resort. For sure.

Room Tip: Deluxe ocean view. I had a beautiful view of the pool area and the ocean beyond. I was on the thir...
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  • Stayed: May 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
2  Thank Allison H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise A, Social Media Ambassador at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded 21 May 2017

Dear Allison,

Thank you very much for your review about your first experience at Crown Paradise Golden.

We are very pleased to read that you felt completely comfortable among us. We appreciate your special compliments to our colleagues waiters and José from Entertainment Team, rest assure you that we will pass your kind words to all our staff as result of their great effort.

We are looking forward welcome you back, alone or with friends, we will be very happy pamper you anew.

Sincerely,

Salvador Sánchez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crown Paradise Golden Resort Puerto Vallarta

Address: Av. de las Garzas S/N | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Top resorts Hotel in Puerto Vallarta
#21 Luxury Hotel in Puerto Vallarta
#25 Spa Hotel in Puerto Vallarta
#30 On the Beach Hotel in Puerto Vallarta
Price Range: $206 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Paradise Golden Resort Puerto Vallarta 4*
Number of rooms: 214
Official Description (provided by the hotel):
Golden Crown Paradise All Inclusive Resort where our unmatched personalized and friendly service are a cut above the rest with a great location just 10 minutes from downtown and 15 minutes from the International Airport. As an adults-only all-inclusive resort, our focus is on pampering, tranquility, and rejuvenation. ... more   less 
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Also Known As:
Golden Crown Paradise Resort Puerto Vallarta Hotel Puerto Vallarta
Golden Crown Paradise Puerto Vallarta
Crown Paradise Puerto Vallarta
Crown Paradise Resort

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